As financial institutions become more digital and adopt customer-centric business models, updating legacy systems and innovating channels remains a primary focus. Creating a seamless omni-channel environment for customers also means tackling evolving organizational infrastructure and being able to address incoming images regardless of their input method: branch, ATM, scanner or mobile device.
Digital Mailroom. You’ve heard the term before. In fact, you’ve probably read hundreds of articles and watched hours of videos about various solutions available to achieve a “digital mailroom.” It feels like there are more digital mailroom solutions than ice cream flavors in a Baskin-Robbins!
Forgetfulness. That’s a word to which we can all relate. It happens to everyone at some point: We cram our schedules and minds so full that we often forget the simplest, yet most important things in life. Let’s say you forget to turn off the water before you leave for vacation - you may come home to burst pipes, a huge mess and an extremely high water bill! Maybe you forgot to pay your water bill altogether – “Whoops! No water for you!” But I seriously doubt that you’ve ever forgotten your wedding anniversary. Oh, you did!? Yikes!
In today’s legal environment, the advantages of having paper documents in electronic format are tremendous. Once the paper documents are converted into digital data, case files are readily available. Employees no longer have to waste time searching for them. For law firms that specialize in collections, digitizing documents upon receipt allows for faster and safer processing.
Archiving and Information Management Services division gains the speed, image accuracy, and reliability needed to deliver truly exceptional service.
Records management is again in the spotlight after the Office of Inspector General released a report evaluating the State Department’s poor recordkeeping processes. This report pointed out the bulk of government agencies suffer from the same ailments — outdated records management policies and procedures, and ranking records management as low on organizations’ list of priorities. The implications of not addressing weaknesses in a records management program can be costly, even for organizations that aren’t responsible for managing and retaining emails containing top-secret information. With complicated retention schedules and the looming possibility of an audit always present, records management involves far greater effort than making sure documents are filed in a safe place. Here are three major records management challenges facing organizations and ways to overcome them. Katie Burke, Senior Government Program Strategist, Laserfiche
Data loss prevention (DLP) gets a new edge with retention management.
Demand for copy paper is expected to drop by nearly a quarter in the next decade, following a 3.3 million ton drop in the last four years. Yet the demand for documentation, particularly in the healthcare, legal, and financial services industries is more prevalent than ever. So there is a growing need for digitization as well as for systematic and efficient filing, storage, and retrieval. By Tim Wacker, technical writer, NBN Communications
As the function of labeling continues to grow in importance in today’s global supply chain, many companies are searching for labeling processes that work hand and hand with their supply chain strategy. These companies recognize labeling has becoming a mission-critical component in their supply chain as they continue to expand globally.
Anyone who has experience will tell you that automating insurance claims with X-ray scanning is a multifaceted and time-consuming process. Dental claims include a number of different forms, supporting documentation and patient X-rays, all of which must be properly classified, sorted, scanned and filed. The X-rays come through as high-resolution prints and also as film X-rays. Digitizing film X-rays requires a separate process with highly technical and expensive equipment. The process also includes added work to apply barcode labels to track those X-rays and their associated claims documents.
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