Featured ECM Content

  1. Intelligent Capture. Done Right.

    It may be time to think differently about the business process services your organization delivers.

  2. Document Scanning Workstations Improve Mail- and Document-Handling Operations For Key Client

    When it comes to document management, productivity and accuracy are critical and require enterprise-class technology to ensure efficiency and traceability. EXL was able to improve efficiency by several hours per day and reduce resource requirements significantly using OPEX® FalconRED® and Falcon® document scanners for a high-volume customer.

  3. How To Improve Employee Engagement With A Mobile App Platform

    An increasing number of not-for-profit (NFP) organizations are starting to take a more strategic approach to how they engage their employees. This makes sense on multiple levels, since high engagement levels are required for the success of any NFP’s internal and external communications strategy.

  4. Does Data Conversion Equate To Destroying Evidence?

    When faced with the need to archive data (usually email) due to regulatory requirements, eDiscovery responsibilities, or business requirements, most organizations have historically sought solutions based on capabilities, cost, vendor reputation, security, and regulatory requirements. Pretty straightforward, right? Organizations that required archiving solutions purchased one of the many on-premises or cloud-based solutions that met their needs. By Bill Tolson, Vice President of Marketing, Archive360

  5. RF-CUNY Upgrades ECM System To Reduce Administration Bottlenecks And Improve Efficiencies

    The Research Foundation of the City University of New York (RF-CUNY) serves the nation’s largest urban public university, and manages grant awards exceeding $410 million in areas ranging from research in the natural and social sciences, training, job placement, curriculum planning, assessment, program evaluation, media production, and software development. The foundation has roughly 12,000 employees who serve in a variety of functions throughout CUNY’s 24 colleges, professional schools and off campus sights. The RF’s main function is to offer flexibility and respond quickly to the changing conditions and requirements of its many sponsors.

  6. Rest Your Weary Fingers — Voice Activation Is Coming To A CRM Near You

    We spend a lot of time talking to our gadgets these days. Whether we’re seeking directions from Siri or weather updates from Alexa, speech is quickly becoming a preferred means of communicating with technology. A future once at our fingertips now rests at the tips of our tongues.

  7. Document Management Company Increases Output And Delivers High-Quality Service With New Scanner Fleet

    The Maverick Group’s excellent work has led to sustained expansion for two decades. And in recent years, that impressive growth curve began to turn even more sharply upward thanks to an ever-growing list of projects completed on-time and error-free. As company President Jose Rodriguez looked to the future, he began to question whether the company’s existing devices could keep up.

  8. New Ways OCR Can Improve Business Processes — And Results

    Companies are using creative and innovative optical character recognition (OCR) technologies that integrate with enterprise content management (ECM) and other applications. Whether they’re looking to utilize OCR to better support existing workflows or improve business processes, these companies achieve significant results. By Jeff Segarra, Senior Director of Product Marketing, Nuance Document Imaging Division

  9. Overcoming The Challenges Of Information Capture

    In the era of data chaos, organizations are faced with a near-constant influx of paper and digital documents that threaten employee productivity. IDC predicts digital data will exceed 44 trillion gigabytes by 2020 with 90 percent of that growth in the form of unstructured data. An inability to harness this data — to turn it into information that can drive an organization’s processes and actions — leads to complexity and lost opportunity.

  10. How To Make The Move To Automated Document Management

    What differentiates great companies from also-rans is the ability to maximize productivity and superior customer service. Organizations can gain a significant competitive advantage by adopting automated document management.