Nearly every sizable organization on the planet has at least one customer relationship management (CRM) software system. Over the years, as these systems expand and mature, most organizations compile a wealth of customer data that can be segmented for automated, ongoing customer communications. Unfortunately, the primary form of communication is a steady stream of unsolicited emails which, over time, results in diminishing response rates and click-throughs, doing little to drive meaningful customer engagement.
How one service provider delivers high quality images of the most 'interesting' documents (for less!)
As much as credit cards and digital wallets have tried to take over, checks are still a very prevalent and practical way to make payments and financial transactions. However, just because consumers and businesses are still relying on traditional, paper-based financial transactions doesn't mean that technology can't streamline deposits and improve customer satisfaction.
Chicago Records Management increased its digital document scanning productivity by three to five times for one of their key customers. Now they process documents more quickly with fewer resources using OPEX’s Universal Document Scanning Workstation, Falcon®.
Valley Health is a nonprofit organization providing healthcare to people in and around an area known as the Top of Virginia, as well as parts of West Virginia and Maryland. Valley Health operates six hospitals in the geographic area, providing nearly 600 inpatient beds and more than 100 long term care beds. On a yearly basis, Valley Health averages more than 30,000 inpatient admissions and more than 140,000 emergency room visits, with total outpatient encounters numbered around 800,000. The organization employs more than 5,000 people and has a medical staff of more than 500 professionals.
Digitizing patient information residing on hardcopy to integrate it into electronic medical records (EMR) is helping to pave the path to more efficient delivery of healthcare in the United States. Physician practices, health management organizations, neighborhood clinics, urgent care facilities and hospitals are moving along the spectrum to meet electronic medical records adoption goals set forth by both by government regulation and healthcare industry expectations.
Insurance claims processing is a complex endeavor, and for companies that manually manage the incoming documents, it is very time-consuming. Dental claims include a number of different forms, supporting documentation and patient X-rays, all of which must be properly classified, sorted, scanned and filed.
Founded in 1939 as Biel’s Photocopy Service, Biel’s Document Management is the oldest imaging services provider in the U.S. Through their work as a service bureau and also as a value-added reseller (VAR) of scanning hardware and software, they deliver innovative document management solutions that enable companies to scan, store, retrieve, and use information more efficiently, accurately, and securely.
Scanners from Kodak Alaris help workers achieve objectives with a combination of high-volume output and outstanding reliability.
Naviant boosts productivity on its document conversion jobs by as much as 87 percent with the OPEX Falcon® document scanning workstation.
From one-office concerns to those spanning multiple locations, staffing placement service providers and Human Resources departments face challenges in centralizing information, providing timely and accurate reviews of employment forms, and eliminating file cabinets of paper-based applications and on-boarding materials.
Software that is inexpensive, upgrades automatically and offers unlimited storage is usually a welcome choice for any IT professional -- especially when a change is unwanted, but necessary, due to discontinued support and a platform at the threshold of maximum capacity.
M-Files Corporation, a provider of solutions that dramatically improve how businesses manage documents and other information, recently revealed the results from a survey of working professionals pointing to the scope and degree to which companies are still reliant on paper and paper-based processes, and the risks to which this exposes them.
M-Files Corporation, a provider of solutions that dramatically improve how enterprises manage documents and other information, recently announced the opening of its new office in Ratingen, Germany.
Metalogix, the premier provider of unified software to migrate, manage and secure content across enterprise collaboration platforms, today announced that Content Matrix™ version 8.1, the most powerful tool for Microsoft SharePoint and Office 365 migration and management, is the first solution to support Microsoft's Online Provider Migration Containers for minimizing migration configurations.
M-Files Corporation, a provider of solutions that leverage a unique new metadata-based approach to dramatically improve how businesses manage documents and other information, today announced a $36 million round of Series B funding led by Partech Ventures, with participation from Finnish Industry Investment and Draper Esprit.