Nearly every sizable organization on the planet has at least one customer relationship management (CRM) software system. Over the years, as these systems expand and mature, most organizations compile a wealth of customer data that can be segmented for automated, ongoing customer communications. Unfortunately, the primary form of communication is a steady stream of unsolicited emails which, over time, results in diminishing response rates and click-throughs, doing little to drive meaningful customer engagement.
From one-office concerns to those spanning multiple locations, staffing placement service providers and Human Resources departments face challenges in centralizing information, providing timely and accurate reviews of employment forms, and eliminating file cabinets of paper-based applications and on-boarding materials.
How one service provider delivers high quality images of the most 'interesting' documents (for less!)
Scanners from Kodak Alaris help workers achieve objectives with a combination of high-volume output and outstanding reliability.
Naviant boosts productivity on its document conversion jobs by as much as 87 percent with the OPEX Falcon® document scanning workstation.
Software that is inexpensive, upgrades automatically and offers unlimited storage is usually a welcome choice for any IT professional -- especially when a change is unwanted, but necessary, due to discontinued support and a platform at the threshold of maximum capacity.
Chicago Records Management increased its digital document scanning productivity by three to five times for one of their key customers. Now they process documents more quickly with fewer resources using OPEX’s Universal Document Scanning Workstation, Falcon®.
As much as credit cards and digital wallets have tried to take over, checks are still a very prevalent and practical way to make payments and financial transactions. However, just because consumers and businesses are still relying on traditional, paper-based financial transactions doesn't mean that technology can't streamline deposits and improve customer satisfaction.
Insurance claims processing is a complex endeavor, and for companies that manually manage the incoming documents, it is very time-consuming. Dental claims include a number of different forms, supporting documentation and patient X-rays, all of which must be properly classified, sorted, scanned and filed.
Founded in 1939 as Biel’s Photocopy Service, Biel’s Document Management is the oldest imaging services provider in the U.S. Through their work as a service bureau and also as a value-added reseller (VAR) of scanning hardware and software, they deliver innovative document management solutions that enable companies to scan, store, retrieve, and use information more efficiently, accurately, and securely.
Digitizing patient information residing on hardcopy to integrate it into electronic medical records (EMR) is helping to pave the path to more efficient delivery of healthcare in the United States. Physician practices, health management organizations, neighborhood clinics, urgent care facilities and hospitals are moving along the spectrum to meet electronic medical records adoption goals set forth by both by government regulation and healthcare industry expectations.
Valley Health is a nonprofit organization providing healthcare to people in and around an area known as the Top of Virginia, as well as parts of West Virginia and Maryland. Valley Health operates six hospitals in the geographic area, providing nearly 600 inpatient beds and more than 100 long term care beds. On a yearly basis, Valley Health averages more than 30,000 inpatient admissions and more than 140,000 emergency room visits, with total outpatient encounters numbered around 800,000. The organization employs more than 5,000 people and has a medical staff of more than 500 professionals.
3E Company, a leading provider of environmental health and safety (EH&S) compliance and information management services, and Logical Data Solutions, Inc., a leading provider of environmental compliance and task management systems, recently announced a strategic alliance to deliver integrated solutions designed to enable customers to comply more effectively and efficiently with EH&S, chemical management, hazard communication, and workplace safety regulatory requirements.
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leader in smart office solutions proudly announces that it has been awarded contract #083116 - KON for Multi-Function Copiers, Printers, and Equipment Applicable to Scanned Data and Management, Image Duplicating, and Related Solutions, Accessories, Supplies, and Services by the National Joint Powers Alliance (NJPA).
Translations.com, a division of TransPerfect, the world's largest privately held provider of language services and translation-related technologies, today announced an engagement with major Thai air carrier Bangkok Airways.
OnBase by Hyland, an enterprise content management (ECM) solution, was ranked as the best Healthcare Document Management and Imaging (DMI) software product, according to the 2015/2016 Best in KLAS: Software & Services report, an independent ranking based on customer feedback from healthcare information technology providers.
Syncplicity, the global leader of the hybrid enterprise file sync and share market, recently announced a universal Microsoft Outlook add-in for Microsoft Office 365, empowering users to seamlessly share files from Outlook regardless of platform or device.