Business Process Management

WHITE PAPERS AND CASE STUDIES

• How Food Companies Can Transform Data For Better Decision Making

  Business software should support the collection of more data, leading to a deeper understanding of the business. Unfortunately, the transition from collecting data to actionable insight is incredibly challenging.

• The Ultimate IT PSA Buyer's Guide

  What every IT pro needs to know before buying a business management platform. This IT PSA Buyer's Guide helps you identify the key features that your IT Professional Services Automation (PSA) solution needs to have, including enhanced automation, the ability to unify your essential business processes to help your business grow.

• Truck Dealer Group Drives Savings And Efficiency With Fleet Of Alaris S2050 Scanners

  Truck Country evolves from MFP-based document capture to a tightly integrated digital document management solution featuring Alaris Scanners in 20+ remote locations.

• Optimizing Process Efficiency In Upstream Manufacturing

  Increasing the integration of upstream and downstream processing and moving toward increased automation results in greater optimization of process efficiency — a key goal for biopharma production.

• How Onestream Software Grows Fearlessly Around The Globe

  HR professionals, your job isn’t simple. You pivot between getting technical, implementing systems and processes, and protecting your employer, to balancing the emotional side – the people.

• Improving Gravimetric Feeder Performance

  How can I improve my screw feeder’s gravimetric performance? In order to get material to feed better volumetrically, understanding material characteristics of what we are trying to feed must be analyzed first.

• How To Fit Your Technology Expertise Into Your Customer’s World

  Selling business technology for many years allows you to develop deep expertise of your products. But, breaking into your customer’s world requires deep expertise of their operations and their needs. Discover how to change your approach with customers to uncover the needs that your products can solve.   

• Business Continuity Program Helps Maintain Operations In The Face Of Crisis

  Get insights into implementing a robust business continuity management program that can help secure supply, reduce risks, and maintain quality in manufacturing operations, through a crisis situation.

• Graniterock Speeds Up Reporting From 7 Days To Real Time

  Graniterock is one of California's premier construction materials producer, delivering hot mix asphalt, recycled asphalt, concrete and other materials to roads, highways, runways and bridges from San Francisco to Monterey. Safety is a core value at Graniterock, and the company requires employees to adhere to safe work practices at all times. The company wanted to update its slow, paper-based process for equipment and safety inspections to a more efficient solution based on mobile devices and cloud-connected services.

• 3 Critical Steps To Becoming A Customer-Centric Service Organization

  Today’s leading field service organizations have recognized the importance of customer experience, and realize that to remain competitive service delivery needs to evolve to become more modern and user friendly. However, recognizing the need to become more customer-centric and actually becoming more customer- centric are not the same thing! Here are three critical steps to get you started on your quest to provide a stellar customer experience.

• MSP Guide To Vertical Market Success: Spotlight On Professional Services

  How do I differentiate my business from my competitors? This is a question that many managed service providers (MSPs) are battling with. One potentially successful approach is to specialize in a particular vertical market. By focusing on vertical markets, you acquire specific knowledge and expertise about the objectives, processes, and IT issues related to that type of business. You become an expert and specialist rather than a generalist, which enables you to solve problems more effectively and to offer a more relevant mix of products and services. Eventually, you will be able to leverage your specialist expertise and add greater value to your customers than your competitors.

• Turning New Regulations Into IoT Opportunity: How To Become A Trusted Business Partner

  In this edition, learn how a technology vendor recognized a need in the market after new industry regulations were introduced and transformed into a trusted business advisor and broader tech expert.