All enterprise content management (ECM) systems are not created equal, and learning your organization’s ECM system is obsolete can be discouraging — especially after spending valuable time, money, and effort on deployment. It is important, however, for organizations to replace outdated systems in order to take advantage of improved functionality. Wondering if your ECM system might be past its sell-by date? Here are three signs it’s time to start looking for an ECM solution that more closely aligns with your organization’s goals and will support those objectives into the future. By Catherine Ramos is Director of Operations at Laserfiche
Customization used to be a bad word to many business owners. It was viewed as encumbering higher costs and depending on complex IT infrastructure. However, with the availability of more outsourced technology resources and the increased drive for innovation and marketplace gains, customization is becoming a more common business practice. By Kristen McAlister, President, Cerius Executives
Founded in 1939 as Biel’s Photocopy Service, Biel’s Document Management is the oldest imaging services provider in the U.S. Through their work as a service bureau and also as a value-added reseller (VAR) of scanning hardware and software, they deliver innovative document management solutions that enable companies to scan, store, retrieve, and use information more efficiently, accurately, and securely.
Naviant boosts productivity on its document conversion jobs by as much as 87 percent with the OPEX Falcon® document scanning workstation.
As financial institutions become more digital and adopt customer-centric business models, updating legacy systems and innovating channels remains a primary focus. Creating a seamless omni-channel environment for customers also means tackling evolving organizational infrastructure and being able to address incoming images regardless of their input method: branch, ATM, scanner or mobile device.
Digital Mailroom. You’ve heard the term before. In fact, you’ve probably read hundreds of articles and watched hours of videos about various solutions available to achieve a “digital mailroom.” It feels like there are more digital mailroom solutions than ice cream flavors in a Baskin-Robbins!
Forgetfulness. That’s a word to which we can all relate. It happens to everyone at some point: We cram our schedules and minds so full that we often forget the simplest, yet most important things in life. Let’s say you forget to turn off the water before you leave for vacation - you may come home to burst pipes, a huge mess and an extremely high water bill! Maybe you forgot to pay your water bill altogether – “Whoops! No water for you!” But I seriously doubt that you’ve ever forgotten your wedding anniversary. Oh, you did!? Yikes!
In today’s legal environment, the advantages of having paper documents in electronic format are tremendous. Once the paper documents are converted into digital data, case files are readily available. Employees no longer have to waste time searching for them. For law firms that specialize in collections, digitizing documents upon receipt allows for faster and safer processing.
Archiving and Information Management Services division gains the speed, image accuracy, and reliability needed to deliver truly exceptional service.
Records management is again in the spotlight after the Office of Inspector General released a report evaluating the State Department’s poor recordkeeping processes. This report pointed out the bulk of government agencies suffer from the same ailments — outdated records management policies and procedures, and ranking records management as low on organizations’ list of priorities. The implications of not addressing weaknesses in a records management program can be costly, even for organizations that aren’t responsible for managing and retaining emails containing top-secret information. With complicated retention schedules and the looming possibility of an audit always present, records management involves far greater effort than making sure documents are filed in a safe place. Here are three major records management challenges facing organizations and ways to overcome them. Katie Burke, Senior Government Program Strategist, Laserfiche
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