Ultra High-Volume Scanners

If you were the largest Property and Casualty insurer in your state with over 170 agent offices and 15 claim locations and needed to automate your paper-based claims process, how would you go about doing it? “Good question,” you say? Well, here’s one good answer.

Sharp HealthCare is a not-for-profit regional healthcare system that serves a population of about 3 million people in San Diego County, California. It includes four acute-care hospitals, three specialty hospitals, two medical groups, and a range of other facilities and services. Sharp has 2,087 beds and about 16,000 employees—in addition to nearly 4,200 staff and medical group physicians—and reported $3 billion in revenue in its latest fiscal year.

The decline of paper documents has caused the market for traditional document retention services to shrink at an alarming rate. But one leading provider of document retention services anticipated this trend and refocused its company five years ago on scanning and document capture services. Since then, the company has grown its scanning and document capture volumes more than 800 percent and expanded its scanning service to six locations across North America, all while improving cycle times, lowering operational costs and increasing its margins. The document retention services company credits its tremendous growth on its decision to standardize on ibml’s software and hardware for scanning and document capture.

The decline of paper documents has caused the market for traditional document retention services to shrink at an alarming rate. But one leading provider of document retention services anticipated this trend and refocused its company five years ago on scanning and document capture services.

United Acceptance Inc. (UAI) is a financial organization, founded in 1991, that provides capital and servicing solutions to automobile dealerships that have a “buy here, pay here” operation, finance companies, and independent finance companies.

Insurance claims processing is a complex endeavor, and for companies that manually manage the incoming documents, it is very time-consuming. Dental claims include a number of different forms, supporting documentation and patient X-rays, all of which must be properly classified, sorted, scanned and filed.

Returned mail presents a logistical and operational challenge for companies with large volumes of mail. Companies often have to perform a significant amount of manual work to determine the reason that a mail piece was returned, and then make additional efforts to update address information.

When your health system encompasses over 400 clinics and emergency departments, plus three hospitals covering a large portion of the eastern United States, your information management system needs to be powerful and scalable, yet easily accessible and simple to use. “As we grew, we had to address new challenges, meet new government mandates, and provide faster access to information,” recalled their Senior Manager of Technology Solutions. “And we needed to cut costs at the same time.”

Scanners from Kodak Alaris help workers achieve objectives with a combination of high-volume output and outstanding reliability.

As much as credit cards and digital wallets have tried to take over, checks are still a very prevalent and practical way to make payments and financial transactions.  However, just because consumers and businesses are still relying on traditional, paper-based financial transactions doesn't mean that technology can't streamline deposits and improve customer satisfaction. 

How one service provider delivers high quality images of the most 'interesting' documents (for less!)

Archiving and Information Management Services division gains the speed, image accuracy, and reliability needed to deliver truly exceptional service.