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WHITE PAPERS AND CASE STUDIES

• Best-of-Breed vs. ERP For Field Service

  Field service organizations have two broad choices in field service management software — best-of-breed solutions or add-on models from their ERP or CRM vendors. ERP options promise ease of integration, but  best-of-breed FSM solutions offer advantages in terms of long-term cost, functionality, and integration.

• ERP: A Vital Tool For F&B Manufacturers To Establish Compliance Procedures

  Non-compliance penalties are severe — one mistake can harm consumers, reputation, profits, and can lead to a shutdown in operations. This column explains how ERP can help keep you compliant.

• Los Angeles Department Of Water And Power Uses GIS To Improve Water Incident Management

  While utilities use sophisticated systems to supply clean water as well as collect and treat wastewater, the effort to manage incidents and outages leaves room for improvement. Water utilities often rely on manual processes to handle customer reports of leaks, loss-of-service or quality issues. But in many cases, the manual approach can hamper the effort to correlate problem reports to specific assets and locations. The result can be slow response and subpar interaction with customers and other agencies. The solution has emerged from a parallel utility: electricity.

• Medical University Finds Solution To Track Participant Remuneration

  Concern ensued across the Medical University of South Carolina (MUSC) research faculty and staff when they received notice that departments would need to somehow track and sum all their petty cash, Walmart and Target gift cards, VISA cards and checks issued through Accounts Payable (as there was no institutional research policy standardizing a single type of remuneration payment for clinical research participants). A fellow academic medical school recommended ClinCard by Greenphire which ended up being the perfect solution.

• Making AI Usable For Pharma and Biopharma

  Artificial intelligence (AI) is already making a huge contribution to the global economy, even though this development is still in its early stages. AI is a kind of turbo drive for the new digital technologies, because it enables machines to imitate human decision-making processes. This white paper explores how to use artificial intelligence to uncover hidden business value in the regulated pharmaceutical and biotech industries.

• Advancements In Broadband Amplifiers

  The basic amplifier design and mode of operation have remained relatively unchanged until recently. This white paper discusses recent advancements in amplifier design that provide flexibility and efficiency, creating a new class of “smart amplifiers.” 

• Tunnel Protects Chicago Neighborhood From Flooding

  A Chicago stormwater diversion tunnel designed to correct a chronic flooding problem that has plagued the city’s Albany Park neighborhood over the past decade has been recognized for its effectiveness and ingenuity.

• How ConnectWise Manage™ Revolutionized The Way We Work

  Connections for Business, a South Florida IT service provider, was spending unnecessary money on labor and overhead. Without a business management platform to assist in developing their systems and processes, that job fell on the team, and the team only. Billing was inaccurate and taking 40-50 hours a month to complete.

• Law Firm Quickly Transforms 7,000 Boxes Of Legal Documents To Digital Files

  Huge volume of records converted seamlessly via expertise of Data Repro Com Ltd. and information capture technology from Alaris.

• Drive Efficiency With Intelligent Troubleshooting In The Field

  A field service engineer’s job can be a bit like looking for a needle in an enormous haystack. For example, trying to isolate the cause of a customer’s inexplicably high heating bill in the month of August. And for the longest time, companies made do, thinking the challenges of troubleshooting, such as scheduling inefficiencies and taking multiple trips to fix a problem were all part of the job.

• Cartridge Dust Collector For Sandblasting

  A company specializing in onsite sandblasting chose a Tri-flow cartridge dust collector for its high efficiency (99.99%+) on particles that range from submicron to 5+ microns.

• What To Look For In A CMMS/EAM Solution

  Choosing a maintenance and asset management software solution is no easy task. This article provides an understanding of why you need to make a change and what benefits will be most important to your organization so you can make the right choice.