Government

WHITE PAPERS AND CASE STUDIES

• Use Predictive Analytics To Drive Field Service Excellence

  An explosion of new technologies is changing how service organizations operate. Increasing adoption and use of connected devices provide service leaders with insights such as product utilization and service needs. Coupled with predictive analytics, companies can use these insights to become more proactive in service delivery — a necessity to excel in today’s marketplace.

• Understanding Beamforming Measurements

  Beamforming is a common technology in the aerospace sector but with 5G NR pushing to integrate beamforming, the market is growing significantly. This drives companies to develop highly integrated ICs, which include a complete analog beamforming network. These ICs will complement digital beam forming elements in order to increase the number of antenna elements forming together a hybrid beamforming setup.

• Customer Experience Executive's Agenda 2018: How To Satisfy The Empowered Customer

  Improving customer satisfaction is the number one priority driving the CX executive agenda in 2018. This means meeting and exceeding rapidly changing buyer expectations to retain existing buyers and acquire new ones. Complementing this goal are several other key objectives, including increasing brand awareness and loyalty, which requires firms to first create happy customers to drive sustainable gains in this area.

• Guide On How To Secure A Network

  Implementing network, endpoint, and server security while backing up data and keeping network users aware of threats can go a long way toward keeping your company’s data safe.

• Philippines Potable Water System Improvement Project Uses Filter Underdrain Blocks To Improve Backwash Efficiency

  Founded in 1997, the Manila Water Company (MWC) serves the potable water needs of more than five million residents of the Philippines capital and cities to the east. The company serves as the private partner in a public-private partnership with the Philippines government in operating the Metropolitan Waterworks and Sewerage System for Metro Manila’s East Zone.

• Mountain Regional Water District Deploys Next Generation On-Site Hypochlorite And Tank Mixing Technology To Meet Expanding Water Management Needs

  The Mountain Regional Water District is a Special Service District of the county that was established by the Summit County Commission in 2000 to regionalize water service by consolidating several public and private water companies.

• One Source Drives One Process For Clinical Trial Transparency

  Sponsor was challenged with lengthy, resource-intensive processes to support compliance in clinical trial registration and results reporting.

• How The Best-In-Class Use AR For Superior Service Management

  Technician turnover continues to create challenges across the Field Service Management industry, and organizations are scrambling to keep up. Best-in-Class organizations are embracing emerging technologies like Augmented Reality (AR) to help manage these new workforce pressures. This report explores Augmented Reality successes, and charts a path to success for those businesses ready to embrace an augmented future.

• Visibility From Your Network Into The Cloud: Today’s New Essentials

  The cloud is supposed to make everything simpler and more cost-effective for businesses and their users, but for network managers, it adds complexity. Cloud services are made available to users on demand via the internet. The services depend on extreme network reliability, and that reliability must extend beyond traditional corporate boundaries. 

• MSP Guide To Vertical Market Success: Spotlight On Education

  Managed Service Providers (MSPs) that specialize in vertical markets offer an in-depth understanding and knowledge of the systems and processes for each type of business or organization. With solid expertise gained in a vertical sector, MSPs can differentiate from the competition as market experts who can provide clients the guidance and solutions that align to their specific industry needs.

• What Will Drive The Future Of A Maturing Mobile Field Service Landscape?

  As mobile field service evolves from a method of location tracking, towards a fully realized mobile workforce management utility, what do service firms need to know?

• What To Look For In A CMMS/EAM Solution

  Choosing a maintenance and asset management software solution is no easy task. This article provides an understanding of why you need to make a change and what benefits will be most important to your organization so you can make the right choice.