Document Migration

WHITE PAPERS AND CASE STUDIES

• IoT And The Future Of Field Service

  As businesses look for better ways to keep customers happy, they’re exploring a new approach to maintenance that’s driven by insights, instead of errors and missteps. The Internet of Things (IoT) is changing the way businesses maintain equipment, rewriting service agreements and resetting customer expectations in the process. Savvy customer service leaders are realizing they can use data to predict the future and they’re turning to a pioneering dream team combining field service and IoT to prevent unwanted things from happening.

• Improving Asset Reliability To Move Toward Best-in-Class

  Unscheduled asset downtime results in lower production efficiency and higher maintenance costs, directly impacting profitability. In the chemical industry, unscheduled downtime can also incur the costs of wasted product that must be disposed of when a production process halts and cannot be completed. Aberdeen Group has identified the following Key Performance.
  Indicators (KPIs) of Best-in-Class companies:

• IoT Industry Impact: Field Services

  The future of the field services space is bright — valued at $1.78 billion globally in 2016, it is forecasted that this market will reach a value of $4.45 billion by 2022, equating to a 16.5% compound annual growth rate (CAGR). Enabled by technological advancements that have taken place over the last decade, these growth numbers can largely be attributed to the economical shift taking place in many organizations to service-based models which expand the focus from simply selling a product, to monitoring, maintaining, and creating other value-added services to add to a product offering.

• Aseptic Sampling Product Manager On PDA Technical Report No. 69

  This paper delves deeper into aseptic sampling devices to explain how they offer superior performance in the effort to control contamination.

• Channel Sales Are Like A 3-Ring Circus

  Here’s how to shine the spotlight into your ring, reduce the distractions, engage channel sales reps one on one and drive more revenue.

• Diversify Your Business With Managed Cloud Backup

  As cloud storage becomes more affordable, organizations of all sizes are exploring new ways to meet their increased storage demands and streamline operations. This steady decline in cost and improvements in security have made cloud storage a viable alternative to traditional on-premises storage options.

• Realizing Returns On IoT Investments Across Field Service Environments

  How IoT applications drive value in operations, analytics, business decision making, customer experiences, and more.

• Ensuring FDA Compliance: The Essential Guide To FDA 21 CFR Part 11

  FDA 21 CFR Part 11 allows Medical Device and Life Science organizations to use electronic records and signatures in place of paper. The regulation applies to all aspects of the research, clinical study, maintenance, manufacturing, and distribution of medical product.

• Dajon Data Management Switches To Scanners From Alaris

  Kodak i4650 Scanners boost efficiency and provide platform for future growth of BPO provider.

• How Cloud Hosting Benefits Your Field Service Organization

  In today’s field service environment, service-centric businesses must align themselves with customer expectations more closely, respond to market changes more swiftly, and deliver services more quickly and consistently.

• MSP Guide To Vertical Market Success: Spotlight On Education

  Managed Service Providers (MSPs) that specialize in vertical markets offer an in-depth understanding and knowledge of the systems and processes for each type of business or organization. With solid expertise gained in a vertical sector, MSPs can differentiate from the competition as market experts who can provide clients the guidance and solutions that align to their specific industry needs.

• The Future Of Integration Is In The Cloud

  Integrated point of sale (POS) solutions have become part of the retail mainstream, and this has led more merchants to look for cloud-based tools to help improve their business management capabilities. For POS software developers, the cloud makes it easier to offer enterprise-grade solutions to small and medium-sized businesses (SMBs). For merchants, the cloud offers an affordable alternative to costly and complex software deployments.