Document Migration

WHITE PAPERS AND CASE STUDIES

• How Rackspace Alumni Struck Out On Their Own To Build Pathwire, A Rising Email Marketing Star

  Pathwire, a fast-growth corporate brand that includes email marketing companies Mailgun and Mailjet, offers a fascinating case study into the ambition and drive that enables new and exciting businesses to thrive in highly competitive markets.

• FSM Software Implementation Best Practices

  Enterprise software deployments are costly and complicated and come with significant risk. Gartner estimates that between 55 percent and 75 percent of ERP deployments fail to meet their objectives. In 2015, the Standish Group’s CHAOS Report claimed that just 29 percent of enterprise management information systems (MIS) projects were considered successful.

• Touchless Service Guide

  At the outset of the COVID-19 pandemic, few companies were prepared for the impact. Only 12% of 1,500 respondents surveyed by Gartner in March 2020 believed their business was highly prepared for the new realities of COVID-19. During the height of the pandemic, shelter in place orders, travel bans, and facility-wide lockdowns made the provision of field service extremely difficult. According to a study published by TSIA in April 2020, nearly three quarters (78%) of Field Service Organizations (FSOs) had either eliminated or restricted onsite field service dispatches in response to Covid-19 restrictions. Almost half (47%) of the companies surveyed renegotiated their Service Level Agreements(SLAs) with customers.

• Customer Messaging: Happy Customers, Better Results

  This report will highlight the business value companies observe by using messaging in customer service activities. We’ll also illustrate several building blocks companies must put in place to reap maximum results from investing in messaging.

• How Can We Predict Immunogenicity Earlier?

  With many biotherapeutics a strong immunogenic response can limit the effectiveness of the treatment or cause a more serious illness. This remains a challenge for scientists as the underlying mechanisms of unwanted immunogenicity still aren’t completely understood. Detecting and preventing unwanted sources of immunogenicity as early in the discovery process as possible has become a top priority for research organizations since biotherapeutic development becomes increasingly costly as it moves downstream.

• 10 Secrets Every Software Buyer Should Know

  In today’s challenging business environment, midsize manufacturers are faced with increasing pressures from both domestic and overseas competition—pressures to reduce costs, improve and maintain quality and decrease lead times. Designers and builders of capital equipment face special challenges due to the complexity of the products they build and the unique requirements of this engineer-to-order (ETO) environment. If you are an ETO or project-based manufacturer, here are ten questions traditional manufacturing software vendors don’t want you to ask.

• New Developments In IDMP: What You Need To Know, And What You Can Do Today

  The Identification of Medicinal Products (IDMP) initiative from the ISO continues to progress and take shape, with timelines starting to firm up. While there is still much work to be done, agencies such as the EMA have already taken several concrete steps to help organizations prepare for IDMP. In this Executive Brief, Phlexglobal’s regulatory and technology experts examine the latest major development from the EMA.

• Constructing A Better Blueprint For Device Management

  The modern era of technology continues to offer the ability for companies and organizations to streamline their workflows, become more efficient and profitable, as well as extend the reach of their potential business. The changing landscape of technology in construction is continuing to shift and adapt to the competitive needs of this billion dollar industry. Colasanti has been working on continuing their 66 years of success by integrating iOS devices to assist their field employees across the country. Read below to see why they felt the need to bring more technology to their day-to-day operations, the success they have had with it, and how they have managed those devices without having an IT person need to “physically touch each one” using Jamf Now.

• Atlantic Research Group Optimizes Clinical Studies With Veeva Vault eTMF And Veeva Vault CTMS

  CRO that provides clinical program development services utilizes Veeva Vault eTMF and Veeva Vault CTMS to streamline clinical operations and trial efficiency.

• Identifying The Decision-Makers At Your Customers’ Organizations

  ISR was engaged by the Global Marketing Director at a Top 20 CDMO with the above question. The client had years of experience in marketing their brand to prospective customers but had recently begun to question the efficiency of their marketing spend. The client wanted to demonstrate to their company stakeholders that their marketing efforts were not only hitting the right targets, but that the language used in those efforts reflected their customers’ needs. Knowing this information would allow the client’s marketing department to move away from broad, product-based messaging focused on how good their services are, to messaging focused on how their services address their customers’ concerns.

• Advantages Of Using POD Cleanroom Technology

  With recent rapid market growth, demand has increased for flexible alternatives to centralized manufacturing. Having a full-scale GMP facility for each new therapy is implausible yet most facilities are not equipped with the flexibility required to manufacture multiple products. Learn about the advantages of flexible, pre-fabricated modular cleanrooms that are built offsite and delivered as a product to the customer site.

• The RICOH Way - Innovation In Merged Reality Service Delivery

  How Ricoh’s teams of technicians and experts aligned Help Lightning with their successful, service-focused digital transformation.