Document Migration

It’s been seven years since ECM Connection (then Integrated Solutions magazine) last spoke with Vickie Torregrossa, Director of Information Systems for Food For The Poor. Back in 2006, Torregrossa and her team had implemented a document imaging and remittance processing system that allowed the international organization to create digital images of donation checks and digitally transmit them to its bank.

The decline of paper documents has caused the market for traditional document retention services to shrink at an alarming rate. But one leading provider of document retention services anticipated this trend and refocused its company five years ago on scanning and document capture services.

There is no doubt that imaging technologies such as forms recognition and optical character recognition (OCR) have revolutionized the way companies do business, and have freed up countless man-hours from the tedious and error-prone task of data entry. However, these technologies still rely on the assumption that the data will be located in the same place on every document.

EDM Group, a leading BPO is utilizing ibml’s unique inline intelligent capture to speed up and streamline the processing of over 20 million pieces of mail per year.

Sharp HealthCare is a not-for-profit regional healthcare system that serves a population of about 3 million people in San Diego County, California. It includes four acute-care hospitals, three specialty hospitals, two medical groups, and a range of other facilities and services. Sharp has 2,087 beds and about 16,000 employees—in addition to nearly 4,200 staff and medical group physicians—and reported $3 billion in revenue in its latest fiscal year.

How one service provider delivers high quality images of the most 'interesting' documents (for less!)

The decline of paper documents has caused the market for traditional document retention services to shrink at an alarming rate. But one leading provider of document retention services anticipated this trend and refocused its company five years ago on scanning and document capture services. Since then, the company has grown its scanning and document capture volumes more than 800 percent and expanded its scanning service to six locations across North America, all while improving cycle times, lowering operational costs and increasing its margins. The document retention services company credits its tremendous growth on its decision to standardize on ibml’s software and hardware for scanning and document capture.

More than 26,000 Kodak ScanMate i940 Scanners are now enabling faster, more transparent, and more accurate transactions to the delight of customers.

Although Bush Brothers and Company’s high-volume financial processes were almost all EDI-driven, its AP and AR departments were engulfed in paper.

United Bankshares, Inc. (NASDAQ: UBSI), is a $12.1 billion regional banking company with dual headquarters in Charleston, WV and Washington, DC. The bank’s lending portfolio tops $6 billion.

The security of information assets is increasingly on the corporate agenda. Massive data leaks and lost patient records grabbed headlines in the past year and served as a wake-up call to many organizations.

When your health system encompasses over 400 clinics and emergency departments, plus three hospitals covering a large portion of the eastern United States, your information management system needs to be powerful and scalable, yet easily accessible and simple to use. “As we grew, we had to address new challenges, meet new government mandates, and provide faster access to information,” recalled their Senior Manager of Technology Solutions. “And we needed to cut costs at the same time.”