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  • 2020 North American Mobile Field Service Management Customer Value Leadership Award

    Field service management (FSM) is an industry that enables and supports service personnel as they travel to, and work onsite at, customer locations. FSM solutions are utilized across a broad swath of industries. Examples of field services include installation/maintenance/repair of equipment, utilities monitoring, at-home health care, construction services, insurance appraisals, etc. During the last decade, mobility has become an increasingly important component of FSM. With mobile access, field service organizations can use GPS and other technologies on their mobile handhelds (smartphones, tablets, rugged devices) to locate, manage, automate, and optimize their workers, tasks, and results anytime and anywhere.

  • TMF Management Outsourcing Decision Guide: What To Know Before You Outsource Your Trial Master File

    This guide is designed to help life science organizations make an informed decision around a complex question: whether to outsource some or all of their Trial Master File management to a third-party provider. The questions and content in this guide will provide a solid framework for discussion, and set out key requirements to look for in a provider.

  • Global Pharma Company Dramatically Improves Collaboration, Communication, And Compliance In Trials

    A Top 5 global pharmaceutical company wanted to help sites do everyday tasks more efficiently, making it easier for site staff to adhere to the protocol and deliver high-quality data. After evaluations and pilots, the company deployed IQVIA Technologies’ Investigator Site Portal (formerly DrugDev) in a 4-phase approach that delivered benefits each step of the way.

  • Ensuring Compliance With Part 11: A Site’s Perspective

    As more sites are looking to implement technology to go paperless, improve standardization, and provide secure access to essential documents, site staff ’s experience with ensuring compliance with 21 CFR 11 (Part 11) of the Code of Federal Regulations—focusing on the U.S. Food and Drug Administration’s (FDA’s) standards for electronic records and electronic signatures — may be limited. Balancing the need to maximize efficiency and ensure compliance presents a challenge, but with the right resources, the challenge is an achievable one. Gaining a better understanding of the purpose, scope, and components of Part 11 will help sites achieve their compliance goals.

  • Industry Best Practices For Novel Biotherapeutic Entities

    As this next wave of antibody-based therapies gains momentum, biochemists have begun to create even more innovative molecules with additional modes of action including multispecific antibodies and other so-called Frankenmolecules. However, informatics technologies have not kept pace with these scientific innovations. It’s unlikely that any single life science company, technology vendor or academic group will be able to solve these issues unaided. But together we can establish systems and processes that make working with these new entities more efficient.

  • Endpoint Security - Market Quadrant 2020

    Endpoint Security – are appliances, software, cloud services, and hybrid solutions that help to secure and manage endpoints for business organizations of all sizes. Endpoint security solutions must be able to prevent, detect, block and remediate all threats to the endpoint. Often these solutions also combine deep forensic capabilities, and managed services for threat hunting and neutralization. Leading vendors in this market, include: Bitdefender, BlackBerry, Cisco, CrowdStrike, Cybereason, ESET, F-Secure, Kaspersky, McAfee, Microsoft, Panda, SentinelOne, Sophos, Symantec, Trend Micro, VMware Carbon Black, and Webroot.

  • Asset Utilization (OEE) Monitoring

    In order to raise efficiency and production standards, it is important to be able to analyze the performance of batch processes and identify time spent in each of the different process phases. Increased visibility into unproductive process time (for example during cleaning and maintenance and shift v shift differences in manual re-cleaning events) is necessary in order to enable users to take actions to reduce them. With the ability to increase production opportunities when reducing waiting times, overall profitability can also increase. 

  • POS Company Boosts Protection, Customer Retention With Endpoint Protection Solution

    AHT takes pride in offering its clients current and relevant solutions that help them run their businesses more effectively and cost-efficiently. In this vein, AHT realized it needed to upgrade and modernize the antivirus (AV) protection it provided to customers. A significant number of AHT’s clients were still running Windows XP, which made the AV product (ESET) they relied on increasingly ineffective at protecting them from malware. 

  • Go Systems And Kodak Alaris Help New South Wales Council To Accelerate Digital Transformation

    Partnering with Kodak Alaris and Go Systems has enabled the council to become more agile to get best value out of its investment and re-engineer workflows to drive productivity.

  • Nodecraft Levels Up And Saves 85% With Backblaze B2 Cloud Storage

    Bleeding-Edge Gaming Platform Provider Maintains Focus on Delivering Premier Private Online Multiplayer Experience at an Affordable Price with Backblaze B2 Cloud Storage and Cloudflare.

  • The Secret Life Of Water At Evoqua Water Technologies

    Evoqua Water Technologies indirectly affects the water used by hundreds of millions of people around the world. It provides water purification and management solutions—filtrations, separation, disinfection, technologies, and service—used by 70 percent of US municipalities, 90 percent of the largest US chemical companies, 85 percent of pharmaceutical companies, the world’s largest food and beverage companies, and 60 percent of US Navy vessels.

  • Thwart The Disruption Dilemma: Achieving Service Resiliency To Maximize Outcomes & Customer Satisfaction

    In the services industry, where brand identity, performance KPIs, and customer satisfaction are reliant upon fast response time, the very highest service quality, and efficient time to repair, disruption is a dangerous dilemma. Circumvent the potential impact of future disruption by aligning your team, your processes, and your overall service model to a resilient services framework.

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