Healthcare

PRODUCTS

  • ibml SoftTrac Capture Suite
    ibml SoftTrac Capture Suite

    SoftTrac® Capture Suite delivers the robust functionality required in today’s increasingly complex capture environment.

WHITE PAPERS AND CASE STUDIES

  • Seven Requirements For Managing Effective Customer Communications
    Seven Requirements For Managing Effective Customer Communications

    Nearly every sizable organization on the planet has at least one customer relationship management (CRM) software system.  Over the years, as these systems expand and mature, most organizations compile a wealth of customer data that can be segmented for automated, ongoing customer communications. Unfortunately, the primary form of communication is a steady stream of unsolicited emails which, over time, results in diminishing response rates and click-throughs, doing little to drive meaningful customer engagement.

  • A Need To Standardize Scanning Hardware For Efficiency, Cost Effectiveness
    A Need To Standardize Scanning Hardware For Efficiency, Cost Effectiveness

    Sharp HealthCare is a not-for-profit regional healthcare system that serves a population of about 3 million people in San Diego County, California. It includes four acute-care hospitals, three specialty hospitals, two medical groups, and a range of other facilities and services. Sharp has 2,087 beds and about 16,000 employees—in addition to nearly 4,200 staff and medical group physicians—and reported $3 billion in revenue in its latest fiscal year.

  • Double-Digit Productivity Improvements
    Double-Digit Productivity Improvements

    Naviant boosts productivity on its document conversion jobs by as much as 87 percent with the OPEX Falcon® document scanning workstation.

  • Mail Company Creates New Revenue Streams, Improves Customer Value With Automated Returned Mail Services
    Mail Company Creates New Revenue Streams, Improves Customer Value With Automated Returned Mail Services

    Returned mail presents a logistical and operational challenge for companies with large volumes of mail. Companies often have to perform a significant amount of manual work to determine the reason that a mail piece was returned, and then make additional efforts to update address information.

  • Document Imaging Helps Burke Rehabilitation Hospital Integrate Patient Information Into Electronic Medical Records, Earn Industry Recognition
    Document Imaging Helps Burke Rehabilitation Hospital Integrate Patient Information Into Electronic Medical Records, Earn Industry Recognition

    Digitizing patient information residing on hardcopy to integrate it into electronic medical records (EMR) is helping to pave the path to more efficient delivery of healthcare in the United States. Physician practices, health management organizations, neighborhood clinics, urgent care facilities and hospitals are moving along the spectrum to meet electronic medical records adoption goals set forth by both by government regulation and healthcare industry expectations. 

  • Intelligent Capture Enables A Healthcare Network To Reduce Staff, Streamline Document Retrieval And Enhance Data Security
    Intelligent Capture Enables A Healthcare Network To Reduce Staff, Streamline Document Retrieval And Enhance Data Security

    Healthcare reform has made improving operational efficiency all the rage in the healthcare industry. One large healthcare network improved efficiency with an intelligent capture solution from Birmingham, AL-based ibml. The solution has enabled the network to reallocate staff, streamline document retrieval, and better safeguard sensitive provider information in its credentialing area.

  • White Paper: Unstructured Invoice Recognition And Processing
    White Paper: Unstructured Invoice Recognition And Processing

    There is no doubt that imaging technologies such as forms recognition and optical character recognition (OCR) have revolutionized the way companies do business, and have freed up countless man-hours from the tedious and error-prone task of data entry. However, these technologies still rely on the assumption that the data will be located in the same place on every document.

  • How A National Copier Dealer Transitioned To Digital Documents
    How A National Copier Dealer Transitioned To Digital Documents

    It is easy for Chris Scarff to say when the Ray Morgan Company transitioned from selling copiers to selling technology. Describing and executing that change is a little more complicated as the $37-billion industry born out of the photocopier has Ray Morgan Company focusing on its software as much as its sales pitch.

  • Document Scanners Onboard Ambulances Help Valley Health Quickly Share Medical Information
    Document Scanners Onboard Ambulances Help Valley Health Quickly Share Medical Information

    Valley Health is a nonprofit organization providing healthcare to people in and around an area known as the Top of Virginia, as well as parts of West Virginia and Maryland. Valley Health operates six hospitals in the geographic area, providing nearly 600 inpatient beds and more than 100 long term care beds. On a yearly basis, Valley Health averages more than 30,000 inpatient admissions and more than 140,000 emergency room visits, with total outpatient encounters numbered around 800,000. The organization employs more than 5,000 people and has a medical staff of more than 500 professionals.

  • Dentegra Group Improves Claims Processing Efficiency
    Dentegra Group Improves Claims Processing Efficiency

    Insurance claims processing is a complex endeavor, and for companies that manually manage the incoming documents, it is very time-consuming. Dental claims include a number of different forms, supporting documentation and patient X-rays, all of which must be properly classified, sorted, scanned and filed.

  • Federal Agency Sets Its Sights On A Faster, More Cost-Effective Medical Claims Processing Solution
    Federal Agency Sets Its Sights On A Faster, More Cost-Effective Medical Claims Processing Solution

    Scanners from Kodak Alaris help workers achieve objectives with a combination of high-volume output and outstanding reliability.

  • Streamlining Revenue Cycle Management For Improved Efficiency And Financial Outcomes
    Streamlining Revenue Cycle Management For Improved Efficiency And Financial Outcomes

    Many healthcare organizations are advancing beyond the implementation of electronic health record (EHR) solutions and are now faced with new challenges: how to improve the health information exchange and to enhance the overall financial performance of the care facility. It has become imperative that providers, payers, and patients have expedited accessibility to health information.

NEWS

  • IntelliChief ECM Approved Oracle PartnerNetwork Member, Gold Level Product Integration

    IntelliChief, LLC, a provider of automated document management and workflow enterprise content management (ECM) solutions, announces IntelliChief ECM Approved Oracle PartnerNetwork, Gold Level Product Integration (Oracle Corporation - ORCL (NYSE).

  • New IntelliChief ECM Launches

    IntelliChief, LLC, a provider of automated document management and workflow enterprise content management (ECM) solutions, announces the launch of IntelliChief ECM's latest release, featuring capacity eliminating the step of data keying into enterprise resource planning systems (ERPs) via new Index Panels, along with custom documentation file identification capabilities, and enhanced system-user security functionality.

  • ibml Announces SoftTrac Capture Suite 4.0

    ibml, a leader in information capture solutions for the enterprise, today announced a new release of its SoftTrac® Capture Suite software with significant enhancements and new capabilities.  SoftTrac Capture Suite 4.0 provides more tools to intelligently capture and process information from any input source, resulting in faster delivery of content to downstream systems and processes, fewer downstream errors, and more secure, compliant capture operations.

  • OnBase By Hyland Recognized As A Strong Performer In Dynamic Case Management (DCM) By Independent Research Firm

    Hyland, creator of OnBase announced recently that Forrester Research Inc. has recognized its product, OnBase, as a “Strong Performer” in The Forrester Wave: Dynamic Case Management, Q1 2016 report.

  • Kodak Alaris Expands Capture Software Portfolio To Help Manage Information Overload

    The term “information overload” was coined over a half century ago by social scientist Bertram Myron Gross. It’s a concept that nearly everyone can relate to, especially in today’s hyper-connected, digital world.