Automation

Returned mail presents a logistical and operational challenge for companies with large volumes of mail. Companies often have to perform a significant amount of manual work to determine the reason that a mail piece was returned, and then make additional efforts to update address information.

Valley Health is a nonprofit organization providing healthcare to people in and around an area known as the Top of Virginia, as well as parts of West Virginia and Maryland. Valley Health operates six hospitals in the geographic area, providing nearly 600 inpatient beds and more than 100 long term care beds. On a yearly basis, Valley Health averages more than 30,000 inpatient admissions and more than 140,000 emergency room visits, with total outpatient encounters numbered around 800,000. The organization employs more than 5,000 people and has a medical staff of more than 500 professionals.

If you were the largest Property and Casualty insurer in your state with over 170 agent offices and 15 claim locations and needed to automate your paper-based claims process, how would you go about doing it? “Good question,” you say? Well, here’s one good answer.

Throughout time people have been looking for ways to gather information. The invention of the printing press allowed large scale production of documents and printing of the earliest forms. Until the 1980’s information collected from forms was tabulated by hand or manually entered into a computer.

With tens of millions of paper documents located in a large storage vault - as well as across hundreds of locations - costs were high and service levels were low. Hancock Holding Company needed to find a way to decrease its dependency on paper to reduce process times and support compliance initiatives.

It is easy for Chris Scarff to say when the Ray Morgan Company transitioned from selling copiers to selling technology. Describing and executing that change is a little more complicated as the $37-billion industry born out of the photocopier has Ray Morgan Company focusing on its software as much as its sales pitch.

Digitizing patient information residing on hardcopy to integrate it into electronic medical records (EMR) is helping to pave the path to more efficient delivery of healthcare in the United States. Physician practices, health management organizations, neighborhood clinics, urgent care facilities and hospitals are moving along the spectrum to meet electronic medical records adoption goals set forth by both by government regulation and healthcare industry expectations. 

The Maverick Group’s excellent work has led to sustained expansion for two decades. And in recent years, that impressive growth curve began to turn even more sharply upward thanks to an ever-growing list of projects completed on-time and error-free. As company President Jose Rodriguez looked to the future, he began to question whether the company’s existing devices could keep up.

A new breed of recognition technology can automate the processing of complex documents that contain printed and cursive writing.

Founded in 1939 as Biel’s Photocopy Service, Biel’s Document Management is the oldest imaging services provider in the U.S. Through their work as a service bureau and also as a value-added reseller (VAR) of scanning hardware and software, they deliver innovative document management solutions that enable companies to scan, store, retrieve, and use information more efficiently, accurately, and securely.

The University of Notre Dame works to maintain productive relationships with students from day one – and effectively managing student information is a big part of that initiative.

Recent research conducted by IBM, Gartner and Merrill Lynch has reached the conclusion that roughly 80 percent of data in companies today is semistructured or unstructured.