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WHITE PAPERS AND CASE STUDIES

• How The Best-In-Class Use AR For Superior Service Management

  Technician turnover continues to create challenges across the Field Service Management industry, and organizations are scrambling to keep up. Best-in-Class organizations are embracing emerging technologies like Augmented Reality (AR) to help manage these new workforce pressures. This report explores Augmented Reality successes, and charts a path to success for those businesses ready to embrace an augmented future.

• 8 Challenges Of Sales And Marketing Alignment

  As blatantly obvious as it sounds, Sales and Marketing alignment is beyond critical for any organization. According to the Aberdeen Group, 74% of best-in-class organizations have a strong relationship between Sales and Marketing. So why is such common knowledge often hard to act on – let alone perfect?

• BV Dairy Unleashes Growth With Epicor ERP And DocStar

  Founded in 1958 as a family farm in England’s West Country, BV Dairy is now a thriving modern business. Each year, the company purchases 35 million liters of milk from dairy farms within a 25-mile radius of their production facility in Shaftesbury, Dorset and turns them into dairy products for food distribution and manufacturing firms. BV Dairy’s range includes their award-winning Dorset clotted cream, as well as yogurts, buttermilk, soft cheese, and mascarpone.

• Advanced Control Technology For Laser Material Processing

  Simple, fast, accurate, and flexible control in laser materials processing; how to make it easier for system integrators to design and build advanced systems for a new age of laser applications.

• Braving The Complexities Of Immuno-Oncology Trials

  Immuno-oncology trials are increasing in prevalence and, for many reasons, are much more complex than standard clinical trials. Learn how partnering with an experienced central lab can alleviate these challenges, create efficiencies and save researchers time and expense.

• No Page Left Behind

  West Coast service bureau ViaTRON processes three million pages per week for clients primarily in state government, higher education, and entertainment – such as movie studios and casinos. Services range from scanning to Enterprise Content Management (ECM) and beyond.

• Practical Considerations Of A Successful RBQM Implementation

  Advances in technology, such as electronic capture and storage of study data and documentation, have accommodated the growing reliance on RBQM for clinical trials. With any new technology, there are questions about implementation and best practices.

• Optimization Of The Comparator Sourcing Supply Chain

  Developing a relationship with a U.S.-based sourcing and warehouse leader was a critical element in Client-Pharma’s commitment to providing the shortest possible sourcing and logistics supply chain for distributing comparator drugs to U.S. clinical trial sites.

• Clinical Supply Optimization: Enhanced Service Model Saves Client Time On Supplies

  The Vice President of manufacturing for a clinical-stage biopharmaceutical company faced an avalanche of work when a reorganization left him without a clinical supply manager. Planning to start 5 new clinical trials in 6 months while managing quality assurance, manufacturing, and supplies for new and ongoing studies, he turned to his Fisher Clinical Services account executive with a simple question: “How am I going to do all that?”

• Pharmaceutical Company Quickly Transitions 28 SKUs To Comply With New Labeling Requirements

  A large multi-national pharmaceutical company needed assistance in complying with new Health Canada regulatory requirements for labeling over-the-counter (OTC) products. The project scope required bringing 28 SKUs that varied by dosage form, quantity, primary and secondary packaging, as well as therapeutic area – and each SKU had its own unique packaging demands and timeline to maintain an unaffected retail shelf presence - into compliance with PLL. Read how all 28 SKUs were delivered in accordance with the forecast timelines and the overall project was completed early.

• Case Study: Reduced Risk, Spending, And Work In A Global Diabetes Trial

  And as one leading multi-national pharmaceutical company recently learned, managing ancillary materials can be a challenge every bit as complex as the trial itself.

• Technology Adoption In Field Service: A 5-Step Best Practices Guide

  Service organizations that have a best-in-class service ecosystem do so by focusing on strategies that support upskilling their workforce such as mentoring, professional development, and technology investments to supplement technicians’ knowledge. This guide highlights steps organizations should embrace and execute to ensure the successful adoption of empowering technologies.