FEATURED CONTENT

Why All-In-One Is Fast Becoming The Standard In CRM

The conversation around CRM (customer relationship management) is always shifting. Over the past several years, we’ve seen cycles of increased focus on enterprise CRM technology and strategy and periods where the conversation has largely centered on the ways in which small and midsized businesses (SMBs) can utilize these tools to compete with larger corporations. At times we’ve seen a lot of buzz around CRM technology in specific industries (real estate, insurance and financial services comes to mind) and yet there’s also been a push toward customization and adaptability, particularly in the SMB space, for the CRM to flex to fit the needs of the specific business—regardless of their vertical or geographic location.

• Addressing Preference Management With Channel Granularity
• Dajon Data Management Switches To Scanners From Alaris
• Making The Jump From Manual To Automated Processes

• When It Comes To Disaster Recovery And Business Continuity, You Don’t Get A Number Of ‘Takes’ To Get It Right

  After a natural disaster, the primary focus is rightly on health, economy and the environment. Given recent events, it is clear that heightened attention on Disaster Recovery (DR) must be paid by those in the M&E industry. While the broader scale of DR planning includes facilities, power, cooling, communications and people, data backup for recovery remains key to business continuity. To ensure business data is safe and recoverable in the face of a natural disaster, it’s important to invest in the right strategy, protection architecture and data storage solution for the business. Here’s some actionable advice that organizations of all sizes across M&E can take to better protect themselves in the face of a natural disaster.

• Delivering On The Promise Of AI: Real-Life Benefits For Content Management

  Enterprise leaders have long awaited the potential information management benefits of artificial intelligence (AI). Machine learning, natural language processing, and other AI-based technologies are already helping companies by automating the classification of files and simplifying the way employees engage with content. But the real promise of AI goes beyond just helping organizations classify content during the capture or ingestion process – it lies somewhere in the “digital landfill” that exists within modern organizations.

• BV Dairy Unleashes Growth With Epicor ERP And DocStar

  Founded in 1958 as a family farm in England’s West Country, BV Dairy is now a thriving modern business. Each year, the company purchases 35 million liters of milk from dairy farms within a 25-mile radius of their production facility in Shaftesbury, Dorset and turns them into dairy products for food distribution and manufacturing firms. BV Dairy’s range includes their award-winning Dorset clotted cream, as well as yogurts, buttermilk, soft cheese, and mascarpone.