Networked Scanners

Healthcare reform has made improving operational efficiency all the rage in the healthcare industry. One large healthcare network improved efficiency with an intelligent capture solution from Birmingham, AL-based ibml. The solution has enabled the network to reallocate staff, streamline document retrieval, and better safeguard sensitive provider information in its credentialing area.

Document collaboration has become a business norm in the 21st century. No matter what field you work in, whether it’s advertising, architecture, technology, or any other field, you have at some point collaborated on a document with your employees and there is a wide range of different file formats to sift through.

As interoperability becomes increasingly important, healthcare organizations must adapt their processes to be smarter.

Nearly every sizable organization on the planet has at least one customer relationship management (CRM) software system.  Over the years, as these systems expand and mature, most organizations compile a wealth of customer data that can be segmented for automated, ongoing customer communications. Unfortunately, the primary form of communication is a steady stream of unsolicited emails which, over time, results in diminishing response rates and click-throughs, doing little to drive meaningful customer engagement.

Knight Office Solutions (KOS) got its start more than 25 years ago supplying and servicing HP ® printers for its customers in the San Antonio, Texas region. Established in 1989, the company saw early success as an HP reseller and service partner, later adding other copier manufacturers into the mix, and opening a second location in Austin.

Scan anything, anywhere, any time. That is the dream for many people, and today’s technology is making that a reality. Using a camera such as those on smartphones to capture information provides flexibility and can do things that a traditional scanner cannot.

Successful forms processing requires high accuracy for recognition rates. Developers usually have information about their applications that can be used to improve recognition performance when applied to the recognition process.

The combination of razor-thin margins, heightened compliance and security requirements, and ever-increasing customer service requirements are putting a strain on the document processing operations of financial services organizations such as banks, insurers, mortgage lenders and brokerage firms.

EDM Group, a leading BPO is utilizing ibml’s unique inline intelligent capture to speed up and streamline the processing of over 20 million pieces of mail per year.

Throughout time people have been looking for ways to gather information. The invention of the printing press allowed large scale production of documents and printing of the earliest forms. Until the 1980’s information collected from forms was tabulated by hand or manually entered into a computer.

As part of the company’s automation and digitization efforts, Zurich International Life made the decision to upgrade its document capture capabilities, starting with the deployment of ten Kodak i3400 Scanners from Kodak Alaris.

It is easy for Chris Scarff to say when the Ray Morgan Company transitioned from selling copiers to selling technology. Describing and executing that change is a little more complicated as the $37-billion industry born out of the photocopier has Ray Morgan Company focusing on its software as much as its sales pitch.