Networked Scanners

Insurance claims processing is a complex endeavor, and for companies that manually manage the incoming documents, it is very time-consuming. Dental claims include a number of different forms, supporting documentation and patient X-rays, all of which must be properly classified, sorted, scanned and filed.

While messaging via email or learning management system (LMS) has emerged as the critical and comfortable link for daily information exchange in higher education, it has unfortunately also come to double in many institutions as a platform for document sharing, an essential activity for which it is ill-suited.

EWI Worldwide is a global, “live communications” company that strengthens brands by integrating live experiences strategically, from exhibits and events to retail stores, visitor centers, and online activations. The company is a $180 million category leader with clients in many industries, including automotive manufacturers, pharmaceutical companies, technology organizations, and museums. It has offices in Atlanta, Chicago, Detroit, Los Angeles, Milwaukee, Winston- Salem, Berlin, Düsseldorf, and Shanghai. EWI Worldwide also works with affiliate partners around the world.

French Bank Simplifies Enrollment Process and Increases Productivity with A2iA Mobility.

Valley Health is a nonprofit organization providing healthcare to people in and around an area known as the Top of Virginia, as well as parts of West Virginia and Maryland. Valley Health operates six hospitals in the geographic area, providing nearly 600 inpatient beds and more than 100 long term care beds. On a yearly basis, Valley Health averages more than 30,000 inpatient admissions and more than 140,000 emergency room visits, with total outpatient encounters numbered around 800,000. The organization employs more than 5,000 people and has a medical staff of more than 500 professionals.

There is no doubt that imaging technologies such as forms recognition and optical character recognition (OCR) have revolutionized the way companies do business, and have freed up countless man-hours from the tedious and error-prone task of data entry. However, these technologies still rely on the assumption that the data will be located in the same place on every document.

With tens of millions of paper documents located in a large storage vault - as well as across hundreds of locations - costs were high and service levels were low. Hancock Holding Company needed to find a way to decrease its dependency on paper to reduce process times and support compliance initiatives.

If you were the largest Property and Casualty insurer in your state with over 170 agent offices and 15 claim locations and needed to automate your paper-based claims process, how would you go about doing it? “Good question,” you say? Well, here’s one good answer.

A new breed of recognition technology can automate the processing of complex documents that contain printed and cursive writing.

Globalization, the high rate of content creation, and increasing compliance requirements have accelerated the proliferation of Enterprise Content Management (ECM) technology. Managing and leveraging the ever-growing amount of content held within these repositories has become an increasing challenge to IT organizations for the last decade.

It’s been seven years since ECM Connection (then Integrated Solutions magazine) last spoke with Vickie Torregrossa, Director of Information Systems for Food For The Poor. Back in 2006, Torregrossa and her team had implemented a document imaging and remittance processing system that allowed the international organization to create digital images of donation checks and digitally transmit them to its bank.

Most companies send and receive a wide variety of documents, and converting those documents into formats that can easily be annotated, stored and retrieved has become an increasingly complex and time consuming task. Developing the software tools necessary to perform these conversions has become equally complex.