Records Management

WHITE PAPERS AND CASE STUDIES

• AR Helps Diversey Overcome Service Barriers And Build Customer Relationships

  Diversey is the industry leader of smart, sustainable solutions for cleaning and hygiene in both B2B and B2C markets. Diversey has been, and always will be, a pioneer and facilitator for life. They constantly deliver revolutionary cleaning and hygiene technologies that provide total confidence to their customers across all of their global sectors. Headquartered in Charlotte, North Carolina, USA, Diversey employs approximately 9,000 people globally, with net sales of approximately $2.6 billion in 2017.

• The Secret Life Of Water At Evoqua Water Technologies

  Evoqua Water Technologies indirectly affects the water used by hundreds of millions of people around the world. It provides water purification and management solutions—filtrations, separation, disinfection, technologies, and service—used by 70 percent of US municipalities, 90 percent of the largest US chemical companies, 85 percent of pharmaceutical companies, the world’s largest food and beverage companies, and 60 percent of US Navy vessels.

• How A Combination Checkweigher And Metal Detection System Improves QA

  More than 200 million baked goods leave a bread manufacturer's plant annually. With such high volume, how does the company ensure its products meet the highest requirements of safety and quality?

• Process Effects On Drug Product Quality In Pharmaceutical Manufacturing—A Validated Measurement Process

  This whitepaper discusses the importance of understanding how critical process parameters can impact a product’s critical quality attributes, and how a systematic approach with validated SPR assays can help in this respect.

• What Resellers Really Look For When Partnering With ISVs

  Ask executives at the world’s leading software companies the secrets to their company’s success and they’ll offer up the usual answers: value, simplicity, the right offerings, a tough interview process leading to the hiring of the right people … the list goes on and you’re most likely already familiar with it. Notice, however, these answers focus on what can be done internally — those things the company has control over.

• The epay Story

  epay is a leading processor of financial transactions and prepaid content. If you’ve ever used a gift card or conducted a pin-based transaction, epay was probably involved. They have helped to facilitate over 10 billion transactions since 2003, and their software modules connect customers around the world with hundreds of thousands of products and services.

• How To Choose The Best Integrated Payments Provider

  As a POS developer, you are no doubt aware of the problems that come with choosing the right businesses to partner with. Can you trust them? Are they reliable and flexible? Do they offer excellent customer support? Will they be around in five years or will they be acquired by a company you want nothing to do with? You need answers to these questions before entering into that relationship. After all, your livelihood and the financial health of your company are on the line.

• Software Keeps Growing Retailer On The Forefront Of POS And Online Trends

  The political and social climate over the last few years has raised questions within the firearms community about regulations, executive actions, Supreme Court rulings, and legislation that could limit the buying and selling of some firearms, ammunition, and accessories. This has attracted more customers to make more purchases from businesses within the firearms industry.

• Drive Efficiency With Intelligent Troubleshooting In The Field

  A field service engineer’s job can be a bit like looking for a needle in an enormous haystack. For example, trying to isolate the cause of a customer’s inexplicably high heating bill in the month of August. And for the longest time, companies made do, thinking the challenges of troubleshooting, such as scheduling inefficiencies and taking multiple trips to fix a problem were all part of the job.

• Irish Petrol Forecourt Eradicates Cash Handling Costs

  In the past a petrol station was all about fuel but with BP reporting half of its customers in the UK and Ireland are stopping for food not fuel and the recent introduction of electric charging stations and lockers for online pickup, it is clear consumers increasing demand for convenience is changing the sector. Adapting to the new trends, means new and existing customers will keep coming in using cash, card or mobile payments for their purchases.

• DNS Protection: An Overlooked Layer Of Cybersecurity

  Uncontrolled internet access is a high-risk activity for any business, regardless of size, but it is particularly dangerous for the small to medium- sized businesses (SMB) that make up a managed service providers’ client base. Unfortunately, endpoint security alone is no longer enough to keep clients safe from modern cyberattacks. And, as MSPs well know, remediating threats that have successfully infiltrated the network is challenging and extremely time-consuming. That’s why today’s MSPs are increasingly turning to services that can stop threats before they hit the network.

• The UK’s Second Largest Boiler Installer Now Getting To Customers Quicker With FAST LEAN SMART Scheduling

  FAST LEAN SMART (FLS) is living up to its name in more ways than one. In Summer 2018 it enacted a faster-than-usual deployment of its scheduling and route optimisation software for the boiler installations division of HomeServe (formerly Help-Link) so it could be ready for autumn and winter, the company’s busiest time of year. Now it’s improving operational efficiency to such an extent that HomeServe is getting to its customers 25% faster than before.