Maintenance / Service

PRODUCTS

WHITE PAPERS AND CASE STUDIES

  • Potato Manufacturer Installs Optical Sorting Technology To Meet Quality Requirements
    Potato Manufacturer Installs Optical Sorting Technology To Meet Quality Requirements

    Van Roey & Zonen is a family business specialising in the sorting and packing of potatoes and onions. The company has a particular focus on tasty Bintjes and waxy potatoes.
     

  • First-Call Resolution And Improving Customer Service
    First-Call Resolution And Improving Customer Service

    First-call resolution or first-time fix rates have become a critical key performance indicator (KPI) for field service organizations interested in gaining a competitive advantage. While historically automation efforts in field service have focused on improving efficiency and productivity in an effort to reduce costs or complete more work orders each day, they have not necessarily had a direct impact on customer satisfaction.

  • Texting Your Patients: Why It's Hard & How To Get It Right
    Texting Your Patients: Why It's Hard & How To Get It Right

    There are now more ways available for people to communicate than ever before. Thanks to mobile technology and robust wireless networks, anyone with a mobile phone can place a call, send a text, check their email, respond to social media messages, and take and send photos and videos from just about anywhere.

  • Reinventing Claims Payment For A Value Based World
    Reinventing Claims Payment For A Value Based World

    The U.S. healthcare industry’s claims-payment system is frustrating to providers, payers, and patients alike. Inefficiency and a systemwide tendency for error wastes precious resources, worsens miscommunication and mistrust among all stakeholders, and inhibits the ability to transition to value-based approaches that achieve better outcomes. We need to rethink our industry’s disjointed and siloed approach in order to solve a very integrated problem.

  • Biogen Employees Receive Critical Documentation In Clean Environments
    Biogen Employees Receive Critical Documentation In Clean Environments

    Biogen’s Cambridge Manufacturing Facility leaders assessed their paper-based SOP delivery system. Their findings were that their procedures were inefficient and costly.

  • A Top 10 Sponsor Improves Trial Data Quality Through EDC eSource Solution
    A Top 10 Sponsor Improves Trial Data Quality Through EDC eSource Solution

    Be viewed as an industry leader while at the same time benefiting from higher quality data and a need for fewer resources with use of an innovative eSource solution.

  • Solution Delivers Compliance Assurance To An Emerging Pharmaceutical Company's Quality & Regulatory Team
    Solution Delivers Compliance Assurance To An Emerging Pharmaceutical Company's Quality & Regulatory Team

    Medidata RCM provided Zosano Pharma with a unified solution for standard operating procedure (SOP) management, for both regulated and non-regulated content eliminating their old system of using a file server system with folders containing PDF documents that needed to be tracked and traced manually.

  • Leverage The Internet Of Things Within The Laboratory
    Leverage The Internet Of Things Within The Laboratory

    As science-based organizations look to leverage the internet of things (IoT) within the laboratory, careful consideration must be given to available technologies, data formats, and platforms. 

  • 5G New Radio Solutions: Revolutionary Applications Here Sooner Than You Think
    5G New Radio Solutions: Revolutionary Applications Here Sooner Than You Think

    The rollout of 5G technologies promises to deliver higher data throughput, extremely low latency and speeds up to 100 times faster than 4G. This white paper explores the practical first steps of a roll out, and focuses of the spectrum below 6 GHz as standards for mmWave applications that have yet to be determined.

  • Data Management At North America’s First Fully Digital Hospital
    Data Management At North America’s First Fully Digital Hospital

    Humber River Hospital has established an impressive history of firsts in patient care and service, including establishing Ontario’s first Center of Excellence for laparoscopic bariatric surgery, first nocturnal dialysis program, and first community hospital in Canada to acquire and use a surgical robot. Similarly, Humber River Hospital leveraged BridgeHead’s expertise with MEDITECH to provide backup for the hospital’s MEDITECH environment. Having partnered with MEDITECH since 2001, today BridgeHead is the company’s solo vendor in the market with a data protection and management solution.

  • In-House Versus Outsource: A Decision-Making Guide
    In-House Versus Outsource: A Decision-Making Guide

    Biopharmaceutical executives must consider how outsourcing fits into their development and production strategy, as well as how to select the best CDMO partner for their business. Here’s a step-by-step guide to help make that decision.

  • Difficult Documents, Simple Solution
    Difficult Documents, Simple Solution

    Chicago Records Management increased its digital document scanning productivity by three to five times for one of their key customers. Now they process documents more quickly with fewer resources using OPEX’s Universal Document Scanning Workstation, Falcon®.

NEWS