Featured ECM Content

  1. Go Vertical To Meet Your Net New Customer Goals In 2018

    In this overcrowded, ultra-competitive market, you’d think you’d need a megaphone or bulletin-sized billboard to stand out. The truth is, small businesses can skip all those flashy gimmicks and still enjoy heaps of success simply by going vertical. Going vertical allows businesses to specialize in a niche market by offering products or services that meet the needs of a specific group or demographic. It’s a powerful strategy for strengthening marketing campaigns, meeting annual sales goals, and attracting new customers.

  2. New Year’s Resolution: When Setting Archive Policies, Don’t Forget Social Media

    While some companies may feel secure using non-enterprise social media tools without retaining social media content from their non-enterprise accounts, this is foolish, since such tools are unlikely to protect account access and content beyond the degree required to satisfy corporate security policies. Yet even though fewer than three in five organizations retain social media content from their enterprise accounts, these social platforms often contain important business information, just like corporate emails do.

  3. Locate, Extract, And Classify Data From Payments, Forms And Handwritten Documents

    Award-winning with research and development at its core, A2iA is a science and R&D driven Software Company who develops all of its technology in-house, with deep roots in artificial intelligence, machine learning and neural networks. We bring to market software toolkits that are dedicated to image analysis and data extraction from everyday checks and documents, and these SDKs are integrated into end-to-end partner applications, currently deployed in more than 42 countries around the world.

  4. Smarter Sorting Capabilities Enable Reuse Of Separator Sheets, Saving Costs And Time At Global BPO

    When you’re capturing millions upon millions of documents for global clients in healthcare, insurance, banking, finance, and other industries, you need world-class scanning technology to power your enterprise. For this business-process services provider, flawless performance and reliability are essential — as digital payments, claims processing, benefit administration, customer care, and distributed learning are just some of the services delivered.

  5. Change Management: Can You Afford To Do Nothing?

    One of the biggest obstacles to deploying new technology isn’t a technical problem at all, but rather, it is an organizational one – change management.

  6. Shred Days Are Not Good Days

    There are a number reasons organizations devote time and resource to internal governance standards around information management policies, especially in terms of the retention and disposition of data. The most compelling reason is to ensure regulatory compliance and legal preparedness. The next is budgetary — that is, making sure data that is deemed as not possessing long term value is disposed of so that IT resources are not consumed with "junk." By Bill Tolson, Vice President of Marketing, Archive360

  7. Digital Transformation’s Increasingly Important Role

    Catie Kolander, product marketing manager at Laserfiche specializing in the Laserfiche Digital Transformation Model and Laserfiche Cloud, recently took time to speak with ECM Connection about the digital workplace, what’s enabling it, and more.

  8. Intelligent Capture. Done Right.

    It may be time to think differently about the business process services your organization delivers.

  9. Document Scanning Workstations Improve Mail- and Document-Handling Operations For Key Client

    When it comes to document management, productivity and accuracy are critical and require enterprise-class technology to ensure efficiency and traceability. EXL was able to improve efficiency by several hours per day and reduce resource requirements significantly using OPEX® FalconRED® and Falcon® document scanners for a high-volume customer.

  10. How To Improve Employee Engagement With A Mobile App Platform

    An increasing number of not-for-profit (NFP) organizations are starting to take a more strategic approach to how they engage their employees. This makes sense on multiple levels, since high engagement levels are required for the success of any NFP’s internal and external communications strategy.