Featured ECM Content

  1. Four Considerations for Choosing an In-house Document Capture Solution

    In the quest for greater operational efficiency, many organizations recognize the need to optimize document scanning and capture workflows within their operations. However, before selecting a capture hardware or software solution, it is important to understand your current workflows to avoid the common mistake of selecting technology and then trying to fit your workflow to it.  Your workflow processes should align with the desired outcomes for speed and cost reductions in conjunction with selecting the best technology to further those goals.

  2. Artificial Intelligence, Machine Learning, & Pattern Recognition Help Indict Seven In Workers Compensation Case Involving $98 Million Being Fraudulently Billed

    On June 6, 2016, Riverside County District Attorney, Michael Hestrin, announced that seven people were indicted for insurance fraud and conspiracy for one of the largest workers’ compensation (healthcare) fraud investigations in the County. In two separate but related grand jury indictments, a result of a joint investigation by the Riverside County District Attorney's Office and the California Department of Insurance, $98 million was fraudulently billed, resulting in $12.4 million being paid by 18 insurance companies allegedly defrauded in this scheme. But that was no easy feat until smartC™ was introduced as one of the tools to help the prosecution.

  3. Mortgage Lender Accelerates The Loan Approval Process Providing Improved Self-Service Automation Features

    A top ten mortgage lender in the United States has been providing loans across the country for nearly 40 years. In an effort to speed and simplify the loan approval process, a practice that is traditionally long and cumbersome, the mortgage provider enlisted mobile technology to allow for self-service automation. With the customer in control and able to provide information at their convenience, the loan process is shortened and simplified, allowing the organization to serve more customers than if they were to utilize only traditional processing methods.

  4. French Bank Simplifies Enrollment Process & Increases Productivity With Mobility Solution

    For more than 15 years, A2iA has been working with one of the largest banking groups in France to process millions of their customer’s checks. This long and successful partnership has since led to extending the alliance for the next phase of the bank’s business – mobile enrollment or mBoarding (mobile on-boarding).

  5. Document Scanning Can Ease HIPAA Compliance

    Document security is a huge concern in many industries, but especially in the healthcare sector. Under the Health Insurance Portability and Accountability Act (HIPAA), health information must be protected using physical, technical, and administrative safeguards to ensure the confidentiality and availability of the information.

  6. Ignore The Benefits Of Going Paperless At Your Peril

    For organizations of all sizes, there has never been a better time to embrace digital transformation and accelerate the journey towards paperless working. Yet, for all too many businesses, the promise of a paperless office is still more a dream than a reality. This means organizations are missing out on some of the huge cost and efficiency benefits that going paperless brings.

  7. Digital Mail - A Revolution Interrupted

    The “digital mailroom revolution” has been just around the corner for many years. But technology on its own does not drive change without providing a demonstrable benefit to the end user. Even so, the risks can be too significant for adoption to reach a tipping point.  The digital mailroom, trumpeted for years by many industry leaders, is a perfect example. But are the barriers of the past simply challenges that may yet be overcome?

  8. 5 Things to Remember After You Launch Your ESN

    Launching an internal communications channel is tough. It takes a lot of time and even more energy. Unfortunately, that’s just the beginning as the task of engaging your audience lies ahead. Here are five things that are essential to having a successful enterprise social network (ESN), after your launch.

  9. Your Non-Paperless Office Is Costing You More Than You Think

    Despite the pervasiveness of forms in use in today’s business environment and our increasingly technology-driven culture, paper forms persist. However, most businesses don’t recognize how much this practice is actually costing their business — in terms of hard costs, as well as productivity and opportunity loss.

  10. 3 Ways Businesses Can Leverage Mobile Capture

    Even though working at home is convenient, employees are still expected to maintain productivity levels. As workers race to meet faster turnaround demands from clients, tighter deadlines from supervisors and collaborate with colleagues working in other geographic locations, businesses need to equip their employees with tools to reliably, efficiently, and securely share resources.