Featured ECM Content

  1. Document Collaboration — It Isn’t Really A Problem, Is It?
    12/27/2016

    In the grand scheme of things, document collaboration is a mundane, time-consuming process that normally doesn’t get much attention since executives normally don’t get heavily involved in the process, nor do they understand the magnitude of the impact on their organization. However, taking the approach of ignoring a mundane, time-consuming process could have a big negative impact on your career. By Hans Downer, President & CEO, SavvyDox

  2. IMKO Workflow Solutions Streamlines Staffing Placement Services Through Innovative Digital Technology
    12/16/2016

    From one-office concerns to those spanning multiple locations, staffing placement service providers and Human Resources departments face challenges in centralizing information, providing timely and accurate reviews of employment forms, and eliminating file cabinets of paper-based applications and on-boarding materials. 

  3. Document Imaging Helps Burke Rehabilitation Hospital Integrate Patient Information Into Electronic Medical Records, Earn Industry Recognition
    12/16/2016

    Digitizing patient information residing on hardcopy to integrate it into electronic medical records (EMR) is helping to pave the path to more efficient delivery of healthcare in the United States. Physician practices, health management organizations, neighborhood clinics, urgent care facilities and hospitals are moving along the spectrum to meet electronic medical records adoption goals set forth by both by government regulation and healthcare industry expectations. 

  4. Difficult Documents, Simple Solution
    12/12/2016

    Chicago Records Management increased its digital document scanning productivity by three to five times for one of their key customers. Now they process documents more quickly with fewer resources using OPEX’s Universal Document Scanning Workstation, Falcon®.

  5. Mail Matrix® & Intra Enterprise® Deliver Satisfaction With Business Process Management Solution
    12/7/2016

    Located in the Southeastern United States, this Business Services group is the print and mail hub of all North American operations for a major manufacturer and retailer. The 1,100 employees, located amidst a three-building campus, are vital in the administration and printing and mailing of payroll checks, coupons, vouchers, product labels, event flyers and sales materials.

  6. Artificial Intelligence And Machine Learning: The Future Is Now
    11/29/2016

    Artificial intelligence (AI) and machine learning are included in almost every 2017 trends article, and rightfully so. Much like electricity in the first half of the 20th century and the internet in the past 20 years, AI and machine learning are poised to transform our lives in ways which were unimaginable only 10 years ago.

  7. Email Management: The Elephant In The Room
    11/22/2016

    It’s hard to believe that it has been 10 years since the Federal Rules of Civil Procedure (FRCP) were modified to make all electronically stored information subject to discovery, thrusting electronic records management (ERM) into the spotlight. Fast forward to 2016 and the need for effective electronic records management is amplified by compliance concerns, security issues, and the explosive growth of digital content.

  8. 4 Hacks To Faster Customer Onboarding
    11/21/2016

    Customer onboarding is a crucial first stage in the customer experience. After all, first impressions make lasting impacts. Evidence suggests we form first impressions in about 1/10 of a second and those impressions are pretty hard to shake. Furthermore, research shows 94 percent of customers who have a “low-effort experience” will buy from that same company again. For these reasons, effective and speedy customer onboarding is absolutely critical. It’s an important moment of truth for any organization, and if done poorly, customer onboarding is where the seed of churn is planted.

  9. Federal Agency Sets Its Sights On A Faster, More Cost-Effective Medical Claims Processing Solution
    11/15/2016

    Scanners from Kodak Alaris help workers achieve objectives with a combination of high-volume output and outstanding reliability.

  10. Data Capture Solution Helps DATAMARK Meet Its Client's Business Requirements
    10/24/2016

    The competition is fierce in the business process outsourcing (BPO) space. That’s why the benefits that DATAMARK is achieving for a major client with an ibml image and data capture solution are so impressive. The solution has helped DATAMARK reduce its labor requirements by more than 50 percent, accelerate delivery of information downstream, and decrease its overhead.