Featured ECM Content

  1. It’s Time To Embrace The Triple Bottom Line

    Today, a growing number of customers, shareholders, and employees want to buy from, invest in, and work for companies that instill social and environmental responsibility into every aspect of their products and services, as well as generate a measurable positive impact. In this light, business decisions that are singularly focused on financial gains leave substantial social and environmental value on the table. They also introduce the multi-faceted risks of inaction.

  2. Health Food Associates, Inc. Gains Healthier AP Results With Electronic Invoice Handling

    In 2017, Health Food Associates decided to further support the efforts of its retail staff by easing the time spent on invoice processing and related procedures. On a monthly basis, the company’s accounting department based at its corporate headquarters in Tulsa, Oklahoma received an average of 4,000 vendor invoices a month from 16 Akin’s locations. This material was bundled on a near daily basis by each store and sent via mail and UPS for payment.

  3. How AI Is Changing Content Management

    Automating and simplifying the manner in which employees can engage with content is always top of mind for companies in our data-first world, and in this regard, artificial intelligence (AI) is playing an increasing role. Machine learning, natural language processing, and other AI-based technologies are not only enabling companies to automate the classification of files and other traditionally-manual processes, but also to intuitively recommend information to users in a personalized manner and to optimize labor-intensive processes.

  4. That Just Isn't Funny At All

    I’ve been accused of telling Dad-jokes far too long to worry about turning back now.  As a matter of fact, it runs in the genes. I have vivid (sometimes horrifying) memories of my dad and grandfather letting the puns fly in the church pew & barber chair alike. So, sorry kids. Blame Pops.

  5. How To Increase The Value Of Your Mail Center

    In most companies, the mail center operates behind the scenes. Mail arrives at a facility and the team works hard to sort and deliver this mail to employees across the organization.  However, most people outside of the mailroom don’t understand the whole process or even what happens between when mail arrives at the facility and when it lands on their desk — as such they may miss the added value they could build into, and receive from, their mailroom.

  6. A (Block)chain Reaction: Legislative Update On Blockchain-Related State Law

    Historically, whenever new technologies — like the Internet — begin to disrupt everyday life, the federal government may be slow to establish a regulatory scheme. The regulatory efforts surrounding blockchain technology are no different. Since Bitcoin’s first appearances in national news, most of the federal regulatory debate has revolved around definitional questions, like whether cryptocurrencies should be defined as investment property (like stocks) or as currency. Now, new use cases for blockchain technology have come up in national news stories, teaching people that blockchain technology goes far beyond Bitcoin. As this understanding grows, so do the issues in the regulatory debate.

  7. GDPR: It’s Not Too Late To Comply

    Despite having two years to prepare, many organizations are still struggling with how to appropriately and reasonably comply with GDPR, all the while fielding questions from customers and business partners about their GDPR compliance. EU data protection regulators are soon likely to begin taking action against organizations they believe are not complying with GDPR, so how can your organization appropriately and reasonably comply?

  8. Not All Mailrooms Are Created Equal

    As companies look for ways to improve data management and analytics while reducing costs and eliminating paper-based processes, the mailroom is increasingly a target of attention. A significant amount of essential enterprise data flows through the mailroom (along with payments and packages), making its operations key in digital transformation initiatives. 

  9. Postal Evolution: The Digital Mailroom

    A significant amount of our correspondence – both personal and business – is now digital. We send signed contracts and other documents via e-mail, cloud-based file services (like Dropbox), and other types of secure document sharing apps. Birthday cards and party invitations have been supplanted by e-vites and Facebook messages. While this has led to an overall drop in mail volume, a significant amount of paper mail still has to be sorted and distributed via corporate mailrooms.

  10. Transitioning To A Paper-Light Office Benefits More Than The Environment

    With brands increasingly expected to engage in eco-friendly practices, business leaders are searching for ways to demonstrate their environmental stewardship. Adopting new document management strategies in pursuit of a paper-light office (can any office truly be paperless?) is one way that they can begin reaching that goal.