ECM White Papers

  1. Imaging And Workflow System Saves Massachusetts Department Of Revenue $1.5 Million Per Year 7/27/2007
    Every year, the Commonwealth of Massachusetts receives several million tax returns, which require processing, indexing, and archiving by the Massachusetts Department of Revenue (MDOR). When Bay State tax returns were manually keyed, processing returns was a slow and tedious task. MDOR partnered with Datacap to develop an imaging and workflow system that would replace manual data entry methods with a more productive total capture system and help reduce the enormous flow of paperwork. Submitted by DataCap
  2. Innovative Scanning System Enriches Swiss Bank 7/6/2007
    What might have seemed like a strange perspective to Basler Kantonalbank (BKB) a year ago is now the company’s new attitude. By integrating a digital document imaging storage system, the bank shredded its reliance on a physical document archive. Submitted by NewWave Technologies
  3. XML Content Management: New Technical White Paper Available For Download 7/3/2007
    XyEnterprise, one of the developer of award-winning XML content management and multi-channel delivery solutions recenlty announced the availability of a white paper focused on next generation Interactive Electronic Technical Manuals (IETMs).
  4. Datacap Provides Automation System To Scan And Index Documents 6/7/2007
    Deceased Credit needed an automation system that would allow them to scan and index documents into a digital repository for easy, on–demand access. Submitted by Datacap
  5. Datacap Helps User Go Beyond Workflow Solutions 6/7/2007
    Datacap’s award-winning Taskmaster software and personal support enable CES to fulfill its promises to provide the latest technology, most cost-effective solutions and best customer service. Submitted by Datacap
  6. Driving XML Standards Into ECM Mainstream — Interview with Kevin Duffy, XyEnterprise 6/6/2007
    The ECM space is broad and varied and encompasses everything from document imaging, to web content management to collaboration technologies to digital asset management. Submitted by XyEnterprise
  7. Automated Invoice Processing: ECM Remains Core Investment Of Organizations Of All Sizes 6/5/2007
    Recent trends in business and government indicate ECM is becoming a core investment of organizations of all sizes. Traditional ECM values of paperless offices are expanding, especially with the new compliance related initiatives, as digital and paper make up the fastest growing parts of most businesses. Submitted by Readsoft; Q&A With Bob Fresneda
  8. Workforce Management: A Workforce Optimized 4/18/2007
    When your department is in large part responsible for achieving three of your company’s five overarching corporate goals, making the right operations decisions isn’t optional — it’s mandatory. Payless ShoeSource’s company goals, as framed by its relatively new CEO Matt Rubel, are to offer ontrend, targeted products; to effectively market the brand; to provide a great shopping experience; to run an efficient operation; and to develop a customer-focused organization and infrastructure. Used with permission from Integrated Solutions for Retailers magazine
  9. SOA For Document Capture By Scott Blau, Datacap Inc. 4/17/2007
    You can’t pick up a technology industry magazine (or read one online) without being assaulted by articles on Service Oriented Architecture (SOA). Hailed as the next big thing, how can SOA possibly live up to its promise? Submitted by Datacap

  10. Beyond The Horror ... Personalized Customer Communications By Troy Gross, Cincom Document Solutions 4/13/2007
    Personalized customer communications, the primary form of which is document communications, goes far beyond simple document automation. It’s an entirely new way of approaching every phase of the customer care cycle. Submitted by Cincom Document Solutions