Datacap Provides Automation System To Scan And Index Documents

As a large law firm with many clients, Deceased Credit receives thousands of varying types of documents daily – from receipts and faxes to documents on thin, tissue-like paper and skewed photo copies -- storing them for as long as 10 years. Until recently those files were archived in the file room in the basement of the building, staffed by three file clerks who retrieved documents upon request.

This process created many problems. Files were often missing – having been misfiled by human error or removed by other employees. Employees were forced to manually search for the documents – a process that could take several days – monopolizing valuable time and prohibiting clients from receiving legal assistance. Deceased Credit needed an automation system that would allow them to scan and index documents into a digital repository for easy, on–demand access.