ECM White Papers
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Life Sciences And The Cloud: How To Know What Direction To Go
10/2/2012
Remember being a kid, lying on the grass, staring up at the clouds floating by? They always looked like something. But rarely did your friend see the same thing. To you, a car. To him, a turtle. Same cloud – two very different visions.
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Getting Data Protection Management Right
9/14/2012
Security policies and procedures must be in place to manage activities, both online and offline, for every individual within the chain-of-trust. According to a 2009 Ponemon Institute survey revealed that 59% of ex-employees admitted to stealing confidential company information, which is why enterprises today need to have a keen eye on human resources – the people within the chain-of-trust and the critical information assets that they create, manage, or otherwise have access to.
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ECM: The Top Seven Savings
8/14/2012
This white paper by iDatix, Corporation covers the top seven savings that organizations can expect to gain with the implementation of an Enterprise Content Management (ECM) solution.
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Delivering Superior Client Service: Multichannel Communications In The Public Sector
8/7/2012
This white paper from EMC covers the increasing pressure government organizations face to improve service throughout their operations and is intended for government agency CIOs and CTOs who are responsible for improving the quality and efficiency of client communications.
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Best Practices For Delivering Superior Customer Experience
8/7/2012
This white paper from EMC focuses on improving customer communications and the benefits of implementing a customer communications management (CCM) solution, the capabilities of such a platform, and provides a frame of reference for organizations searching for a CCM platform.
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A 15-Minute Guide To Intelligent Capture
8/6/2012
In this 15-minute guide EMC provides an overview of intelligent capture. The key to utilizing information successfully is to efficiently capture and manage large volumes of information from disparate sources.
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A 15-Minute Guide To Best Practices In Multichannel Correspondence Management
8/3/2012
As a business professional, you know time is a precious commodity. You constantly need to distill new concepts, evaluate options, and implement complex strategies to reach current and potential customers. When you need information, you want it in a form that can be assimilated quickly—forget the mind-numbing detail and get to the point.
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The SharePoint Puzzle - Add The Missing Pieces
8/2/2012
This study based on the responses from 551 organizations identified a lack of expertise, lack of strategic plans and resistance from users as the top three most prevalent business issues associated with SharePoint. But despite these concerns, most organizations are planning to increase or maintain the level of SharePoint spend on internal development, integration to other repositories, training, add-ons, hardware, services and licenses over the next 12 months.
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EMC File Intelligence: How To Understand And Secure Your Content
7/25/2012
This guide focuses on how organizations can understand and secure their unstructured content. This process is the first step in applying a comprehensive approach to what we call pervasive governance.
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Taming The Beast – A 15-Minute Guide To Records Management
7/25/2012
This guide focuses on the compliant management of formal company records, a vital component of your overall content strategy. It is written as a companion to our 15-Minute Guide to Retention Management, which deals with preserving day-to-day, or “typical” content.