5 Questions To Consider When Implementing A Solution By Rusty James, Daybreak ICS

There's a misconception in many organizations that implementing a collaboration solution simply entails installing new technology that allows departments and teams to share calendars and send instant messages. While collaboration technology certainly provides these capabilities and many others, an organization should also review areas such as business processes, team cultures, and change management. Here are 5 questions to consider when considering implementing a collaboration solution.

1. Which aspects of its operations should a company examine in determining whether or not it is ready to implement a collaboration solution?
2. What types of collaboration technologies are available today?
3. How can collaboration help enterprises?
4. What ROI can a company expect from implementing a collaboration solution?
5. What challenges or problem areas are companies likely to face when implementing a collaboration solution?

Rusty James is a 10-year veteran in the ECM space. He currently serves as Vice President Worldwide Sales and Marketing at Daybreak ICS where he's responsible for overall sales and marketing strategy and programs. Prior to Daybreak, James held director and executive level positions at Fujitsu Computer Products of America and Visioneer where he managed U.S. channel sales for document scanner products at both companies. James is CDIA and ECM Practitioner certified, and holds a B.A. degree from Texas Tech University.