ECM Guest Contributors

51. 4 Print And Document Trends To Adopt In 2017 1/17/2017

    If digital transformation is not on your New Year’s resolution list, it should be. This includes changing operations to take advantage of technologies such as cloud and software as a service (SaaS), as well as ensuring the security of these services. By Martin deMartini, Senior Vice President, Standardization, Y Soft

52. Document Collaboration — It Isn't Really A Problem, Is It? 12/27/2016

    In the grand scheme of things, document collaboration is a mundane, time-consuming process that normally doesn’t get much attention since executives normally don’t get heavily involved in the process, nor do they understand the magnitude of the impact on their organization. However, taking the approach of ignoring a mundane, time-consuming process could have a big negative impact on your career. By Hans Downer, President & CEO, SavvyDox

53. Email Management: The Elephant In The Room 11/22/2016

    It’s hard to believe that it has been 10 years since the Federal Rules of Civil Procedure (FRCP) were modified to make all electronically stored information subject to discovery, thrusting electronic records management (ERM) into the spotlight. Fast forward to 2016 and the need for effective electronic records management is amplified by compliance concerns, security issues, and the explosive growth of digital content.

54. 4 Hacks To Faster Customer Onboarding 11/21/2016

    Customer onboarding is a crucial first stage in the customer experience. After all, first impressions make lasting impacts. Evidence suggests we form first impressions in about 1/10 of a second and those impressions are pretty hard to shake. Furthermore, research shows 94 percent of customers who have a “low-effort experience” will buy from that same company again. For these reasons, effective and speedy customer onboarding is absolutely critical. It’s an important moment of truth for any organization, and if done poorly, customer onboarding is where the seed of churn is planted.

55. Can You Put A Price On Your Information? 10/19/2016

    Big Data is only going to get bigger as more information generated. As businesses and individuals generate such large amounts of data — and organizations come to depend on it even more — the business value of information is drawn more sharply into question. Should it have an economic value and, if so, how should it be measured? By John Mancini, chief evangelist, AIIM

56. Why Demand For Color Labeling In The Supply Chain Is On The Rise 10/3/2016

    In today’s global supply chain, the colors used in labeling can be just as communicative and as important as the words or the label data. It’s no longer just important to show a pretty label on a finished product — demand for color labeling has moved beyond finished goods and businesses are beginning to see the importance of using color labeling throughout the entire supply chain.

57. 5 Must-Haves To Support Your Customers' Digital Transformation 9/30/2016

    Digital transformation — the strategic alignment of enterprise technology with workers and business processes — is a top priority for a growing number of global firms. In terms of channel support and business opportunity, digital transformation opens up new markets for enterprise content management (ECM) solutions. Organizations grappling with legacy systems find they cannot effectively support rapidly evolving enterprise requirements for managing complex and growing content. It’s an opportunity for solution providers to offer their customers ways to solve this challenge.

58. OTC: Order To Cash Efficiency, Now Available Over The Counter 9/29/2016

    Do you find your business growth trapped “under orders?” Wouldn’t you like to get it out from under them?

59. 3 Signs Your ECM System Is Obsolete 7/26/2016

    All enterprise content management (ECM) systems are not created equal, and learning your organization’s ECM system is obsolete can be discouraging — especially after spending valuable time, money, and effort on deployment. It is important, however, for organizations to replace outdated systems in order to take advantage of improved functionality. Wondering if your ECM system might be past its sell-by date? Here are three signs it’s time to start looking for an ECM solution that more closely aligns with your organization’s goals and will support those objectives into the future. By Catherine Ramos is Director of Operations at Laserfiche

60. Top 5 Issues To Consider Before Customizing Technology 7/15/2016

    Customization used to be a bad word to many business owners. It was viewed as encumbering higher costs and depending on complex IT infrastructure. However, with the availability of more outsourced technology resources and the increased drive for innovation and marketplace gains, customization is becoming a more common business practice. By Kristen McAlister, President, Cerius Executives