ECM Case Studies

  1. SPRINTURF: Laying The Groundwork For Improved Visibility, Time, And Cost Savings 4/25/2018

    SPRINTURF (www.sprinturf.com) specializes in the manufacture and installation of artificial turf surfaces. Founded in the 1990s and acquired by Integrated Turf Solutions (ITS) in 2010, SPRINTURF has installed more than 1,800 turf systems for leading sports programs, colleges, and professional athletic teams across North America and abroad.

  2. Artificial Intelligence, Machine Learning, & Pattern Recognition Help Indict Seven In Workers Compensation Case Involving $98 Million Being Fraudulently Billed 4/4/2018

    On June 6, 2016, Riverside County District Attorney, Michael Hestrin, announced that seven people were indicted for insurance fraud and conspiracy for one of the largest workers’ compensation (healthcare) fraud investigations in the County. In two separate but related grand jury indictments, a result of a joint investigation by the Riverside County District Attorney's Office and the California Department of Insurance, $98 million was fraudulently billed, resulting in $12.4 million being paid by 18 insurance companies allegedly defrauded in this scheme. But that was no easy feat until smartC™ was introduced as one of the tools to help the prosecution.

  3. Mortgage Lender Accelerates The Loan Approval Process Providing Improved Self-Service Automation Features 4/4/2018

    A top ten mortgage lender in the United States has been providing loans across the country for nearly 40 years. In an effort to speed and simplify the loan approval process, a practice that is traditionally long and cumbersome, the mortgage provider enlisted mobile technology to allow for self-service automation. With the customer in control and able to provide information at their convenience, the loan process is shortened and simplified, allowing the organization to serve more customers than if they were to utilize only traditional processing methods.

  4. French Bank Simplifies Enrollment Process & Increases Productivity With Mobility Solution 4/4/2018

    For more than 15 years, A2iA has been working with one of the largest banking groups in France to process millions of their customer’s checks. This long and successful partnership has since led to extending the alliance for the next phase of the bank’s business – mobile enrollment or mBoarding (mobile on-boarding).

  5. Sterling Energy: An Energized Approach To In-Field Communications And Customer Transactions 1/30/2018

    Headquartered in Denver, Sterling Energy Company provides natural gas gathering, processing, infrastructure, and related services to oil and gas production companies throughout the Denver-Julesburg Basin. Since 2011, this has included ongoing investment in the infrastructure necessary to serve producer customers in a safe, responsible, and cost-efficient manner. “The marketplace for oil and gas infrastructure providers is extremely competitive,” said Chad Leavitt, chief financial officer, Sterling Energy.

  6. Smarter Sorting Capabilities Enable Reuse Of Separator Sheets, Saving Costs And Time At Global BPO 11/29/2017

    When you’re capturing millions upon millions of documents for global clients in healthcare, insurance, banking, finance, and other industries, you need world-class scanning technology to power your enterprise. For this business-process services provider, flawless performance and reliability are essential — as digital payments, claims processing, benefit administration, customer care, and distributed learning are just some of the services delivered.

  7. Document Scanning Workstations Improve Mail- and Document-Handling Operations For Key Client 9/20/2017

    When it comes to document management, productivity and accuracy are critical and require enterprise-class technology to ensure efficiency and traceability. EXL was able to improve efficiency by several hours per day and reduce resource requirements significantly using OPEX® FalconRED® and Falcon® document scanners for a high-volume customer.

  8. RF-CUNY Upgrades ECM System To Reduce Administration Bottlenecks And Improve Efficiencies 8/21/2017

    The Research Foundation of the City University of New York (RF-CUNY) serves the nation’s largest urban public university, and manages grant awards exceeding $410 million in areas ranging from research in the natural and social sciences, training, job placement, curriculum planning, assessment, program evaluation, media production, and software development. The foundation has roughly 12,000 employees who serve in a variety of functions throughout CUNY’s 24 colleges, professional schools and off campus sights. The RF’s main function is to offer flexibility and respond quickly to the changing conditions and requirements of its many sponsors.

  9. Document Management Company Increases Output And Delivers High-Quality Service With New Scanner Fleet 8/15/2017

    The Maverick Group’s excellent work has led to sustained expansion for two decades. And in recent years, that impressive growth curve began to turn even more sharply upward thanks to an ever-growing list of projects completed on-time and error-free. As company President Jose Rodriguez looked to the future, he began to question whether the company’s existing devices could keep up.

  10. Health System Rolls Out Distributed Capture To 400+ Locations With Scanning Solution 5/30/2017

    When your health system encompasses over 400 clinics and emergency departments, plus three hospitals covering a large portion of the eastern United States, your information management system needs to be powerful and scalable, yet easily accessible and simple to use. “As we grew, we had to address new challenges, meet new government mandates, and provide faster access to information,” recalled their Senior Manager of Technology Solutions. “And we needed to cut costs at the same time.”