ECM Guest Contributors

  1. The Next Evolution Of Print Management 9/13/2018

    Organizations in traditionally paper-intensive industries – legal, healthcare, financial services, and government, for example – have demonstrated strong success with print management tools. These are software-based solutions for tracking, measuring, monitoring, reporting and managing worker behavior and the printed output produced by office imaging equipment and copier fleets. Gartner has referred to printers as “the goldmine in the hallway.” With an estimated 1-3 percent of a company’s annual revenue being consumed by document production, print management initiatives offer extensive opportunities for cost reduction.

  2. Addressing A Key Hurdle To Digital Transformation: Modernizing Information Systems 9/10/2018

    Many businesses have embarked on “digital transformation” journeys with the goal of better understanding and anticipating market drivers and optimizing the end-to-end customer experience. But not everyone is prepared to overcome what has emerged as perhaps the greatest threat to achieving digital transformation: content chaos.

  3. Bending The Cost Curve: Are You Leaving Your Chips On The Table? 9/7/2018

    Don't walk away from a process improvement project until you have put financial value around the expected gain and tied that back to your organization's key financial metrics. When you score a winning hand, use these methods to ensure that all those chips make it into your pocket.

  4. 5 Ways Your Sales Team Can Get More Out Of The Company's CRM 8/13/2018

    CRM platforms are already firmly ensconced within the sales technology and strategies of most small and midsized businesses. Sales teams have been using their CRMs for basic, day-to-day-functions -- such as managing customer information and tracking purchase history -- for decades. In that time, CRMs have faithfully served as a place to store data, log notes, and manage contacts.

  5. 5 Signs Your Business Needs An Enterprise Content Management System 7/9/2018

    These days, I find one of the biggest reasons companies invest in enterprise document management is because of the dreaded paper trail. Think invoices, contracts, receipts, and work orders. I could go on, but you get the idea. Now, as companies try to reduce their footprint, they think they have a solution to the problem as they acquire various applications for which to generate and store content

  6. It's Time To Embrace The Triple Bottom Line 6/14/2018

    Today, a growing number of customers, shareholders, and employees want to buy from, invest in, and work for companies that instill social and environmental responsibility into every aspect of their products and services, as well as generate a measurable positive impact. In this light, business decisions that are singularly focused on financial gains leave substantial social and environmental value on the table. They also introduce the multi-faceted risks of inaction.

  7. How AI Is Changing Content Management 6/14/2018

    Automating and simplifying the manner in which employees can engage with content is always top of mind for companies in our data-first world, and in this regard, artificial intelligence (AI) is playing an increasing role. Machine learning, natural language processing, and other AI-based technologies are not only enabling companies to automate the classification of files and other traditionally-manual processes, but also to intuitively recommend information to users in a personalized manner and to optimize labor-intensive processes.

  8. A (Block)chain Reaction: Legislative Update On Blockchain-Related State Law 5/31/2018

    Historically, whenever new technologies — like the Internet — begin to disrupt everyday life, the federal government may be slow to establish a regulatory scheme. The regulatory efforts surrounding blockchain technology are no different. Since Bitcoin’s first appearances in national news, most of the federal regulatory debate has revolved around definitional questions, like whether cryptocurrencies should be defined as investment property (like stocks) or as currency. Now, new use cases for blockchain technology have come up in national news stories, teaching people that blockchain technology goes far beyond Bitcoin. As this understanding grows, so do the issues in the regulatory debate.

  9. GDPR: It's Not Too Late To Comply 5/30/2018

    Despite having two years to prepare, many organizations are still struggling with how to appropriately and reasonably comply with GDPR, all the while fielding questions from customers and business partners about their GDPR compliance. EU data protection regulators are soon likely to begin taking action against organizations they believe are not complying with GDPR, so how can your organization appropriately and reasonably comply?

  10. Transitioning To A Paper-Light Office Benefits More Than The Environment 5/2/2018

    With brands increasingly expected to engage in eco-friendly practices, business leaders are searching for ways to demonstrate their environmental stewardship. Adopting new document management strategies in pursuit of a paper-light office (can any office truly be paperless?) is one way that they can begin reaching that goal.