The Value Of The Mail Center

In most companies, the mail center operates somewhat invisibly. Mail arrives at a facility and is dispersed to employees, but most people outside of the mailroom don’t know or understand what happens in between — or the waste that may occur in the mail delivery process and the value they could be getting from their mailroom.

Digital mailroom technology removes this cloak of invisibility and gives organizations a better view of exactly what type of information is flowing into the company and where it can be best put to use. Digitization also improves efficiency and accuracy in mail delivery in ways that can have ripple effects across an entire company.

A prime example: Once mail arrives at the mail center, getting it to the intended recipient is not always a straightforward process. Employees may have left the company or changed office locations or job responsibilities. The mail may not have the correct address.

The digital mailroom can help get the mail to the right person in the correct format, while reducing processing times and eliminating the costs of handling unwanted mail. These solutions can also better track the mail (providing increased accountability), provide insight into what happens to the mail once it is delivered, and maintain chain of custody from receipt through delivery.