The City Of Dunedin, Florida, Utilizes Fujitsu And API Document Imaging Solutions To Manage Records And Save On Storage Costs

By Fujitsu

The City of Dunedin is one of the oldest towns on the West Coast of Florida. It offers something for everyone. A quaint and active downtown, beautiful parks, recreational activities for all ages, history, culture, educational opportunities, a wide range of housing choices, and much more. Like any town, residents of Dunedin rely on the city's public offices to keep the town running smoothly. These offices also house all of the city's public records which include everything from municipal documents and birth certificates to invoices and building permits. However due to the overwhelming amount of paperwork that comes in and out of these offices each day, the City of Dunedin was experiencing frustrations with their storage, filing and retrieval efforts. Corridors, conference rooms, and offices were overflowing with paper documents, creating potential fire hazards and stifling the efficiency of the 300 plus employees that maintain these daily records. Furthermore, additional expenditures resulted from the need to rent out storage spaces that were continually increasing in number.

In March of 2005, James Guerin, Information Services Director for The City of Dunedin, decided that the city needed a comprehensive document imaging solution that was reliable, easy to use, and fully capable of centralizing the content traveling in and out of the disparate offices. After meeting with multiple software and hardware vendors, Guerin chose intuitive software from Advanced Processing & Imaging, Inc. (API) along with robust and easy-to-use scanners from the Fujitsu workgroup and departmental line. What made API and Fujitsu stand out in the crowd of vendors was their ability to offer an intelligent solution that was equipped with all the functionality required to digitize and archive each document quickly and accurately. The Fujitsu scanners feature ultrasonic double-feed detection to ensure each user that all information is captured on each document clearly and correctly. They can also scan two sides of a document in one pass and automatically deskew and delete blank pages. API's software integrates seamlessly with the city's existing AS 400 municipal application server built for state and local government facilities, automating the indexing process.