Case Study: Teague Financial Insurance Services Assists Customers Faster With ImageSilo
Teague Financial Insurance Services (TFIS) was becoming increasingly frustrated with their paper-based filing system. Retrieving, copying and sending files was time consuming. Misplaced files were always a problem and slowed document processing. Employees didn't want to share in the filing responsibilities, because it was tedious, clerical work. Plus, federal regulations required their health and life insurance applications to be secured at all times. President of TFIS, Jean Strouf could see their paper processing delay was becoming a risk to the business, and this risk was one she couldn't insure.
After implementing ImageSilo, TFIS has a new advantage over its competitors. They turn insurance applications into coverage faster than others. They have 319 more hours of productivity every year for selling and serving customers, and they save $24,000 each year in file management.
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