Switching To Imaging

Axion Data Services, established in 1996, is a full-service data entry service bureau. Axion provides services to banks, retail companies, medical research facilities, universities, and many other types of organizations.

Axion is unique among service bureaus in that their workforce is exclusively off-site. They have 70 active operators in the U.S. and several hundred under subcontract in India and China. In addition, they have a registry of over 15,000 operators across the U.S.

This business model gives Axion the flexibility to increase the size of their workforce as necessary or keep costs down when demand is lower. They can provide the quickest possible turnaround for their clients by using more operators as needed for a particular job. Additionally, this model gives them the ability to operate 24/7 without the additional costs usually associated with a round-the-clock business.

In 2001, as document imaging technology advanced, it made sense for Axion to switch from hardcopy documents to images. This would make it easier for Axion to use a global workforce and also allow them to expand their services to include document scanning and indexing, as well as automated data extraction using OCR/ICR/OMR technologies.

Viking Software offered ImagEntry, which could operate as a thin client and also meet other criteria making it the obvious choice for Axion.