Freedom Communications Uses XenDocs AP Invoice Module To Centralize And Streamline Invoice Approval Process

By Hershey Technologies

Freedom desired an automated workflow solution that would allow them to centralize and more easily manage the invoice review, approval and payment process for its multiple businesses.

Under the current system, vendors send invoices to the individual business locations. The invoices are manually approved at these remote locations without any oversight by FSI, Freedom's corporate shared services accounting department. Once approved, each remote site scans the invoices, which are then digitally routed to the corporate AP department for payment.

With the existing system, invoices are slow to be processed, often sitting for days on someone's desk awaiting approval. It is not uncommon for Freedom to be 15 to 30 days behind scheduled payment by the time the FSI receives an approved invoice. When this happens, not only does Freedom miss out on early payment discounts, but they also can incur late payment fees. What's more, the manual routing of invoices at the entity level can easily result in lost invoices; Freedom unable to track where an invoice is in the approval process, as well as how an invoice is approved.