Case Study: Carcraft

Established in 1951, Carcraft is the largest car hypermarket group operating in the UK with six locations that offer consumers more than 8,000 new and used cars from 36 manufacturers. All cars are put through a rigorous, 120-point predelivery inspection after which any faulty units or worn consumables are replaced. Each vehicle comes with a free, two-year parts and labor guarantee, and Carcraft is committed to "Making it Nice and Easy" for customers.

The Challenges

• Lack of storage space
• Compliance with UK government document management regulations
• Paper-based workflow slows invoice approval and documents are misplaced
• Searching for files wastes time and inhibits vendor relations
• Timely deployment and return on investment required