Imaging And Workflow System Saves Massachusetts Department Of Revenue $1.5 Million Per Year

Every year, the Commonwealth of Massachusetts receives several million tax returns, which require processing, indexing, and archiving by the Massachusetts Department of Revenue (MDOR). When Bay State tax returns were manually keyed, processing returns was a slow and tedious task. MDOR partnered with Datacap to develop an imaging and workflow system that would replace manual data entry methods with a more productive total capture system and help reduce the enormous flow of paperwork. Submitted by DataCap