Documentum eRoom Collaboration: Improving Enterprise Knowledge Work

In the rush to tie together the "back office," many companies have automated and increased efficiency between software systems while paying little attention to an equally important area: the interactions between the people responsible for running projects and processes. Many of the back-office technologies that focus on system-to-system collaboration fail to acknowledge the interpersonal processes, the "air gaps" that require human intervention and interaction. Submitted by EMC Documentum