Remittance Processing: Huntington Bank Becomes First IntegraPay User To Interface With ImageRPS
WAUSAU, the industry leader in providing remittance processing solutions, announced recently that Columbus, Ohio-based Huntington National Bank has become the first integraPAY customer to integrate the integraPAY wholesale lockbox solution with WAUSAU's ImageRPS retail lockbox solution. Data and images from the ImageRPS platform will be imported into the integraPAY SQL unified database through WAUSAU's Remote Capture Push technology for consolidated reporting and enterprise content management purposes. This will provide Huntington's commercial lockbox customers a single location to view daily lockbox transactions, making reporting more efficient and increasing overall customer satisfaction.
"We are extremely pleased with our continued relationship with Huntington in providing flexible and scalable receivables processing solutions that will offer Huntington advanced features such as image exchange, online decisioning and remote capture push capabilities," said Kathy Strasser, Senior Vice President, Remittance and Enterprise Content Management Solutions for WAUSAU. "Huntington is a very unique customer because they are the first WAUSAU integraPAY customer to interface with data captured from the WAUSAU ImageRPS application. We anticipate savings for the client due to a streamlined back-end reporting and output generator to be a significant impact to the project's return and increase end-user satisfaction."
Huntington upgraded four of its processing centers, Mount Clemens, Mich., Crestview Hills, Ky., and Columbus and Cleveland, Ohio, with the latest releases of the integraPAY and ImageRPS applications. The integraPAY release adds several new features and functionality to Huntington's remittance processing system, offering them distinctive competitive advantages over other solutions on the market. These advantages include: single pass front-end processing through Image Optimized Workflow application (IOWa), web-based decisioning, Image Exchange and satellite capture capabilities. This will greatly expand Huntington's potential to capture new business and become an even larger lockbox provider in the markets it serves.
"We've used integraPAY for many years, and like the features and functionality of the solution." said Shannon Gardner, AVP, Sr. Product Manager with Huntington's Treasury Management Services. "When the decision was made last year to upgrade our sites to the latest version of integraPAY and implement satellite capture functionality, the decision to upgrade our retail lockbox solution was also made. With the acquisition of DMP by WAUSAU, we felt we were getting the ‘Cadillac' of retail and wholesale lockbox solutions."
"We knew that being the first integraPAY user to implement ImageRPS into our workflow would bring challenges. The support from the WAUSAU team was incredible," Gardner said. "Even with the challenges, we went ‘live' on the day promised and successfully processed customer work that same day. We now have many new features associated with this upgrade. Our existing customers really like the new features and the increased options to process remittances."
ImageRPS will begin providing remote capture push capabilities in Michigan and Kentucky to support the sites in Cleveland and Columbus. Remote capture push uses advanced network connectivity options from the Central Data Center (CDC) to the Remote Capture Site (RCS) to allow locating and pushing of data files, image files and queue files for receivables processing. Through the integraPAY Consolidator module, all data from the four sites will be combined into a common SQL server database for reporting, archive and web-based output.
"Now all four sites offer the same processing capability, which gives us a tremendous competitive advantage in the market," said Gardner. "Recently since going live, we have had two major sales ‘wins' on the ImageRPS platform alone. Our retail product in the past had always been a secondary product. The integrated solution is bringing added processing capacity, which has certainly been proved with the recent sales activity."
Huntington will capture remittance payments at two satellite locations in Michigan and Kentucky with the data being processed in Cleveland and Columbus respectively. Cleveland and Columbus serve as the main processing centers for Huntington. In addition, each of the Ohio processing centers will also serve as the disaster recovery sites for one another.
About Huntington
Huntington Bancshares Incorporated is a $55B regional bank holding company headquartered in Columbus, Ohio. Huntington has more than 142 years of serving the financial needs of its customers. Huntington's banking subsidiary, The Huntington National Bank, provides innovative retail and commercial financial products and services through over 600 regional banking offices in Indiana, Kentucky, Michigan, Ohio, Pennsylvania, and West Virginia. Huntington also offers retail and commercial financial services online at huntington.com; through its technologically advanced, 24-hour telephone bank; and through its network of over 1,400 ATMs. Selected financial service activities are also conducted in other states including: Dealer Sales offices in Arizona, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, South Carolina, and Tennessee; Private Financial and Capital Markets Group offices in Florida; and Mortgage Banking offices in Maryland and New Jersey. Sky Insurance offers retail and commercial insurance agency services, through offices in Ohio, Pennsylvania, Michigan, Indiana, and West Virginia. International banking services are available through the headquarters office in Columbus, a limited purpose office located in both the Cayman Islands and another located Hong Kong.
About WAUSAU
WAUSAU is a premier provider of payment and remittance processing solutions, serving businesses of all types to develop strategies that move money faster. With its products, services and consulting, WAUSAU works with customers to speed check processing, electronic presentment, ACH payments, transaction processing, distributed capture and enterprise content management. WAUSAU's innovative solutions provide results for a wide range of organizations, including financial institutions, insurance companies, utilities, retail businesses and governmental agencies. Find more information about WAUSAU at www.wausaufs.com.
SOURCE: WAUSAU