Records Management Redefined — From The Backroom To The Board Room
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Not long ago, records management was thought to represent a sleepy side note to the business world. Recently, however, a far different view of the importance of records management has emerged. Headline events have taught corporate leaders that at any given moment, the well being of their entire enterprise may depend upon their ability to manage records effectively. They must have the right information on file and must be able to retrieve it at a moment's notice or face (1) a key competitive disadvantage as well as (2) serious risks — including litigation, regulatory penalties, and adverse impact on market share and valuation.
The records may be traditional or come from one of the many newer data sources such as electronic documents, photographs, engineering drawings, X-rays, video, audio, and databases. Capturing, organizing, and intelligently accessing all of this information "content" is now being recognized as a critical part of doing business. All kinds of organizations and key players within those organizations are now making records management a top priority.
This report is designed to serve as a starting point for business people who require a brief primer on the central issues of records management.