We’ve all heard the old saying: the one thing you can always count on is change. And while organizations realize change is inevitable; the most common justifications for why organizations hold off on adopting better technology for their Field Services teams are as follows: the company is unprepared. They lack the technical or organizational readiness. Or they can’t justify (or don’t have) the investment dollars to modernize their Field Services efforts. In short, they assume the ROI just isn’t there.
It’s time to embrace a new Field Services Strategy. Your enterprise cannot afford not to.