Case Study

Public Service Organization Improves Postal Processing And Electronic Records Management

Source: OPEX Corporation
Postal Processing And Electronic Records Management

URSSAF (Union de Recouvrement des Cotisations de Sécurité Sociale et d'Allocations Familiales, meaning the “organizations for the payment of social security and family benefit contributions”) is a private organization in France with a public service mission. Since 1945, France has chosen, with the creation of their social security system, to provide access to health, family care and retirement benefits. This system is funded by taxes and social contributions from employees and employers.  The collection of these funds is the main activity of the 22 regional URSSAF.

ACOSS (Agence centrale des organismes de sécurité sociale or Central Agency for Social Security) is the national entity for the URSSAF that manages the daily corrrespondance, financial and benefits disbursement for each branch.

As such, URSSAF has recently made an investment to improve the efficiency of their ever-vital postal processing and electronic records management system. This investment was in the form of OPEX mailcentre automation technology.

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