Outsourcing Data Entry: An Overview

Download the complete white paper now.

Since the 1950's, contracting data entry work to a service bureau has become accepted as a "best practice" in the data processing industry. However, outsourcing, as it has become known, is not as simple as merely shipping documents off to be digitized, especially in this age of increasing regulation. There are corporate and national security concerns as well as legislation governing health data and financial information. Add the rapidly changing global economy and uncertain political landscape in parts of the world, and it's clear that any data entry outsourcing program – whether domestic, offshore or a combination of the two – must have built-in controls, a high degree of flexibility, and clearly established standards for accuracy and data integrity.

This report examines key issues involved in outsourcing data entry today:

• Underlying factors driving the trend
• Different models of outsourcing being practiced by organizations
• Important criteria for selecting an outsourcing partner
• Benefits and risks, including hidden costs
• Enabling technologies and management controls that can assure the success of a program
• Cost comparison tables using industry standard pricing models, which the reader can use to determine the potential return on investment of outsourcing for their organization.