OnBase for Insurance

Today, the insurance industry is experiencing drastic changes through the development of new innovations that are strengthening existing customer relationships as well as seeking new relationships. Deregulation has opened the barriers that once segmented the industry and prevented new companies from entering the market, offering new products, or opening new lines of business. Such movements have increasingly demanded better technology tools to acquire new customers, retain existing customers, improve customer service, reduce operating expenses, and manage information throughout an organization.

Within such movements, the insurance business environment is focusing on technology that manages customer relationships and provides web-based services to employees, and most importantly, customers. As customers continually expect more personalization out of services received, the Internet is becoming the central avenue for such service and information.

Within this market space, OnBase offers a complete document management infrastructure solution that will assist in addressing customer care, consolidated transaction processing, cross selling, research and analysis, and Web-based self-service options. In addition, OnBase can be integrated seamlessly with your CRM, ERP, or other e-business applications providing relevant, timely information to everyone upon request. Whether your organization has standardized on a traditional client/server platform or on thin web-client interfaces, OnBase will help you meet your integrated information management needs and goals.

By choosing Hyland Software and OnBase, you are guaranteed to find an organization and product that are committed to the best service and product offerings in the industry, and most importantly, an organization that puts servicing the customer with integrity first. With our 24-7 support, you can be rest assured that we will be there to serve you 365 days a year.