The University of Notre Dame works to maintain productive relationships with students from day one – and effectively managing student information is a big part of that initiative.
However, the university’s First Year of Studies (FYS) was plagued by paper and information silos. Advisors managed key student data in 18 separate Access databases and stored related content in spreadsheets, folders and physical file cabinets. Unsurprisingly, these methods impacted service, visibility and data integrity.
Already using OnBase by Hyland to digitize admissions, Notre Dame turned to an OnBase case management solution to improve advising and better manage first-year student information.
Download the full case study below to learn more.