News | September 13, 2016

M-Files Enterprise Information Management Solution Selected By One Of The Largest Water & Sewer Authorities In Pennsylvania

BCWSA Chooses M-Files to Replace Legacy ECM System

Dallas, TX (PRWEB) - M-Files Corporation, a provider of solutions that dramatically improve how businesses manage documents and other information, today announced that BCWSA, one of the largest water and sewer authorities in Pennsylvania, has selected M-Files as its enterprise information management solution.

BCWSA was experiencing challenges with its existing enterprise content management (ECM) system, EMC ApplicationXtender, including a lack of interoperability with the organization's new scanners. As a result, the authority decided to replace its legacy ECM solution with M-Files.

"We receive and manage a massive amount of documents, such as agreements, contracts and various kinds of correspondence -- much of which comes to us in the form of paper files," said Nathaniel P. Rafalski, Director of Information Services at the BCWSA. "With M-Files, we now have a simple and seamless way to quickly digitize and organize our paper documents. Our deployment has been easy and straightforward, and the M-Files support team has been great."

“M-Files works with organizations that are looking to improve and simplify the way they are managing information, often because their current tools are just too complex and cumbersome, resulting in low user adoption," said Greg Milliken, vice president of marketing at M-Files Corporation. "M-Files has helped BCWSA efficiently transition from paper to electronic document management with a new approach that is easy and appealing to users. This is how M-Files is changing the market, one customer at a time, by addressing real world business needs with solutions that people will actually use."

BCWSA is an independent, non-profit agency formed in 1962 under the Pennsylvania Municipal Authorities Act. The organization is one of the largest water and sewer authorities in the Commonwealth of Pennsylvania and provides water and sewer services to more than 92,000 household and business accounts and approximately 500,000 people in southeastern Pennsylvania. For more information, visit

About M-Files Corporation
M-Files enterprise information management (EIM) solutions eliminate information silos and provide quick and easy access to the right content from any core business system and device. M-Files achieves higher levels of user adoption resulting in faster ROI with a uniquely intuitive approach to EIM that is based on managing information by "what" it is versus "where" it's stored. With flexible on-premises, cloud and hybrid deployment options, M-Files places the power of EIM in the hands of the business user and reduces demands on IT by enabling those closest to the business need to access and control content based on their requirements. Thousands of organizations in over 100 countries use the M-Files EIM system as a single platform for managing front office and back office business operations, which improves productivity and quality while ensuring compliance with industry regulations and standards, including companies such as SAS, Elekta and NBC Universal. For more information, visit

M-Files is a registered trademark of M-Files Corporation. All other registered trademarks belong to their respective owners.


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