Case Study

Largest Paediatric Intensive Care Unit In The UK Improves Critical Communications And Patient Care


Birmingham Children’s Hospital provides the widest range of health services for young patients in England’s West Midlands County and beyond. Located in Birmingham’s historic center, the 361-bed hospital serves more than 90,000 patients annually, with 34 medical specialties, a staff of 3,700, and the United Kingdom’s largest and busiest single-site paediatric intensive care unit (PICU).

When the hospital expanded its PICU in 2010, it converted an adjacent ward located behind a double door entryway. The increased space and physical separation made it harder for nurses and physicians to quickly locate colleagues with a visual scan of the unit.