KeyTrack Ushers In New Era Of Payment Processing

Once Accounts Payable Manager Darien Pate discovered the extent of what KeyTrack, KeyMark’s AP Solution could do, nothing less than a total forms processing solution would do. "We didn’t have to change to adapt to the solution. No other supplier even tried to go that far," says Pate.

The new system went live in March of 2001. A thorough knowledge transfer ensured Pate and his system administrator had the necessary skills to configure the software as needed for changing requirements. The highly configurable nature of KeyTrack makes changes quick and painless. "What the system looks like now is nothing like it was nine or ten months ago," says Pate. "It continues to evolve to better support CamBar needs."

Long-Term Support
"KeyMark is able to step in very quickly with telephone or on site support to take care of any problems that may arise," shares Pate. Should an issue require vendor attention, KeyMark acts as a liaison so that Pate has only one number to call. Yet, it is not a number he has to call often. "Even though KeyTrack is a comprehensive solution it’s easy to set up and use," he says. "We very rarely have errors." The pay center is experiencing greater efficiencies than ever before. "The overall process of managing paper is much easier," Pate asserts. "We can control the invoices and know their status at any time."