J&B Software And KPL Productivity Ltd Form Strategic Alliance For Computer-Based Training Program

J&B Software, Inc., a premier provider of enterprise-wide transaction and payment system solutions, announced that they have signed an agreement with KPL Productivity Ltd. to resell KPL's Computer-Based Training Program (CBT) for J&B's Transaction Management System (TMS) software. The purpose of the CBT is to reduce staff training time, increase operator productivity and quality, improve the efficiency of selecting temporary operators, and to cross-train internal staff.

The CBT is a precise recreation of the live TMS environment with exercises that emulate the appearance and functionality of the system's screens and process data that appear in live work. Trainees run exercises that provide extended practice on the system. The system assesses operator input and gives immediate feedback and results for speed and accuracy at the end of the exercise. Detailed results can be stored, reviewed and printed by the trainee or trainer.

The KPL program focuses on the key challenge areas of operator training including staff hiring practices for seasonal peaks, new site startup, standard best practices, as well as tools for the enhancement of ongoing operator productivity and quality. The main functions covered in the program are: Scanline Fix MICR/OCR, Check/Stub Amount Entry, Checks Only, Balancing, Remitter Data Entry, Payee Verification and EDE/DDE. All the coupons/invoices are fully customized to reflect actual data and contain the appropriate capture fields.

The first version of the program has successfully trained hundreds of seasonal operators in a large tax payment processing operation. "The training program developed by KPL is identical to our reallife software. In our environment, we are faced with training many individuals in a short period of time. The program allowed us to do this most efficiently and also allowed everyone to receive a consistent message regarding procedures. The CBT tools reduced training-time and provided the ability to cross-train our staff. The program not only encompasses all of the information necessary for consistent productivity and quality, but it does so in a manner that is user friendly and supports independent learning," said the operation's training manager.

About J&B Software
J&B Software provides payment processing, imaging, electronic content management and capture solutions to businesses worldwide. The Company works with over 160 industry leading organizations including regional and money center banks, insurance companies, mutual funds, credit card processors, brokerage, telecom, utilities, government, non-profit and commercial organizations.

J& B Software's library of core applications and product modules utilize open architecture software and hardware platforms. The Company's extensive application suite includes solutions for retail/wholesale lockbox, remote image capture, ARC/Check 21 electronic clearing, intelligent document recognition, healthcare EOB processing, full-page document management, transaction archive and online customer query. J&B Software is a wholly owned subsidiary of 3i Infotech, LTD., a global information technology company. J&B Software is a winner of the TAWPI Hall of Fame Award for technology innovation and excellence and its 400+ employees are fully committed to improving the operational effectiveness and profitability our clients. For more information, visit the company website at: www.JBSoftware.com.

About KPL Productivity Ltd
KPL Productivity Ltd has provided highly effective training solutions for data-processing operators for over 40 years. Since 1993, KPL have focused on computer-based training programs for item- and payments-processing operations, where KPL is the market leader. The company is UK-based but works mostly in North America, Europe and Asia.

SOURCE: J&B Software, Inc.