Insurance Companies Continue To "Claim" OnBase

Insurance companies across the board are feeling the effects of the troubled economy. They're being forced to reduce costs to match falling revenues – without hurting customer service. Although this may seem like a catch-22, some insurers are using it as an opportunity to find ways to operate more efficiently. To do this, many are turning to proven ECM solutions that provide immediate returns on investment by cutting costs in manual, paper-heavy transactions such as new business and claims processing. And to solve these and other business problems, a growing number of insurers are choosing OnBase.

"I think it's safe to say that being able to do more with less has never been more important to insurers," said Jason King, director of insurance solutions for Hyland Software. "And the right ECM solution can help organizations run better and faster. Reducing paper-based transactions and getting staff important information when they need it positively impacts both the bottom line and customer satisfaction. But, for insurers to spend right now, they want proven products from trusted vendors at a price they can afford. Established, respected and award-winning, insurers that demand a successful track record are turning to OnBase."

Profiled below are a few of the latest OnBase insurance customers (in alphabetical order):

• Global Aerospace – London, England – The world's leading aviation insurer, Global Aerospace provides underwriting and claims expertise from its headquarters in London, a network of six offices in the United States, as well as Toronto and Zurich. With more than 80 years experience in the aerospace industry, it provides insurance solutions for airlines, aviation product manufacturers, general aviation aircraft operators, airports, other aviation service providers and space risks.For more information, visit www.global-aero.com
• Kansas Medical Mutual Insurance Company (KaMMCO) – Topeka, Kansas – Formed by Kansas physicians, KaMMCO is a member-directed insurance company providing insurance protection for physicians, hospitals, dentists, medical groups, professional associations and other health care professionals. Since 1989, KaMMCO has focused on providing the best services for its members, including loss prevention programs, assistance with practice management and litigation support. KaMMCO works with Authorized OnBase Solution Provider, OSAM, Inc. For more information, visit www.osaminc.com or visit www.kammco.com
• Modern Woodmen of America – Rock Island, Illinois – Modern Woodmen of America is a fraternal benefit society serving more than 750,000 members nationwide. It offers life insurance, annuity, investment and banking products, along with fraternal member benefits for families and their communities. Modern Woodmen of America works with Authorized OnBase Solution Provider, Security MicroImaging Corporation.For more information, visit www.securitymicro.com or www.modern-woodmen.org

These recent additions capped a 33 percent year-over-year (2007-2008) increase in new OnBase insurance customers. And although budgets are tightening, recent industry surveys report that 2009 IT spending won't change dramatically. Thanks to its proven ability to quickly and cost-effectively impact the bottom line by uniting systems across the organization and reducing manual, time consuming tasks, insurers continue to say that ECM is a priority.

For more information, visit www.OnBase.com/Insurance.

About the Hyland Software solution, OnBase
One of the largest independent software vendors in the world of enterprise content management (ECM), Hyland Software is the developer of OnBase. An award-winning suite of document and process management solutions, OnBase has a proven record of solving problems resulting from time consuming, costly and error plagued manual tasks. Today, people at more than 8,000 organizations both large and small in 47 countries have the time to do the things that really add value thanks to OnBase. Available on-premises or as software-as-a-service (SaaS), OnBase installs quickly, cost effectively and is designed to grow with organizations. For more informtion, visit www.OnBase.com.

SOURCE: Hyland Software solution, OnBase