News | November 12, 2009

IHS To Implement World-Class Web Sites With SDL Tridion

WCM Allows Company To Provide Ideal User Experience On Global Scale

IHS, a leading global source of critical information and insight, has selected software from SDL Tridion, a best-in-class provider of enterprise Web Content Management (WCM) systems to manage its global network of websites. SDL Tridion is part of the SDL Group, leader in Global Information Management (GIM) solutions. With full implementation planned for the second quarter of 2010, IHS is undergoing a massive online overhaul that will merge 45 business unit-specific sites and domains into a single enterprise-level Web experience.

"We've had several substantial acquisitions at IHS in recent years," says Kevin Spiller, director of Web development and strategy at IHS. "This created a difficult situation for getting people to the right information or demonstrate the full value of IHS. We knew that it was integral to reorganize our Web content in a system that helps to maintain a robust global presence. Starting with 14 different WCM systems, we whittled the selection down to three. SDL Tridion was the best fit for a company like ours with a wide range of customers."

The IHS Web site reaches users and customers across a diverse array of business units. From engineering, geology and oil prospecting to supply chains, military, security and financial analysis, its goal is to provide potential users from many industries with an ideal experience across the site. IHS plans to accomplish this by using SDL Tridion's workflow, translation management and personalization features. As Spiller explains it, IHS wants to implicitly understand where users are coming from and what they are seeking.

"We're planning on using SDL Tridion to ensure that our Web experience flows seamlessly across all channels," says Spiller. "Whether we are providing data or taking more of an advisory role, it becomes important that users and customers understand the breadth and diversity of our business solutions. SDL Tridion provides a personalized user experience that will accomplish that goal while protecting our brand and localizing updates. This allows more flexibility on a bigger Web site that meets all of our governance needs."

"SDL Tridion is very pleased to welcome IHS as a customer," says Jan Jaap Kolleman, CEO of SDL Tridion. "In many ways, the IHS site is an exemplary case that demonstrates the scalability of our WCM system. Our software will help them streamline their Web presence by transforming marketing sites into a large, global Web presence that reinforces the IHS brand. Now, a subject matter expert in Europe can update content directly for local users in a specific industry while sharing design, layout and branding elements with the rest of the Web site. For a company that's rapidly expanding such as IHS, this capability becomes an invaluable tool for growth over multiple years."

About IHS (www.ihs.com)
IHS is a leading global source of critical information and insight dedicated to providing the most complete and trusted information and expertise. IHS product and service solutions span four areas of information that encompass the most important concerns facing global business today: Energy, Product Lifecycle, Security, and Environment, all supported by Macroeconomics. By focusing on our customers first, IHS enables innovative and successful decision-making for customers ranging from governments and multinational companies to smaller companies and technical professionals in more than 180 countries. IHS is celebrating its 50th anniversary in 2009 and employs approximately 4,000 people in 20 countries.

About SDL Tridion
SDL Tridion is a global leader in Web Content Management (WCM) solutions. Our enterprise class WCM solution enables organizations to deliver a consistent, interactive and highly targeted customer experience, in multiple languages, across multiple Web sites and channels.

In addition to content creation, management, translation, delivery and archiving solutions, SDL Tridion provides brand management, targeted communication, multichannel delivery and visitor interaction capabilities.

More than 1000 organizations rely on SDL Tridion solutions, including well-known global brands such as Hewlett-Packard, Canon, Experian, GMAC, Lexus, MetLife, Ricoh, Toyota, Unilever and Universal Studios. SDL Tridion has offices and partners throughout North America, Europe and Asia. For more information, visit http://www.sdltridion.com/

SDL Tridion is a division of SDL, the leader in global information management (GIM) solutions. For more information, visit www.sdl.com.

SOURCE: IHS