IDEAL Names Kodak Service & Support Exclusive U.S. Service Provider for Contex Scanners
exclusive U.S. service provider for its large-format Contex scanners. Under the
agreement, Kodak Service & Support will provide both warranty and post-warranty
service, which includes onsite maintenance as well as installation support.
Kodak will support a total of 19 Contex products, including a full range of
25- to 50-inch wide large-format scanner models with multiple configurations.
These scanners incorporate advanced imaging technology for high-quality color
and monochrome scanning and copying applications for use in the reprographics,
computer-aided design, geographic information systems, and graphic arts
markets. In addition, the scanners have applications for document archival,
copy ships, POP/exhibit providers, pre-press, sign and billboard production,
and architecture and engineering offices.
"We are impressed with Kodak's high degree of technical expertise and
ability to provide customers with national service coverage," said Jay
Magenheim, president, IDEAL Scanners & Systems. "IDEAL offers a wide range of
Contex scanners, so we need a service provider with not only the ability, but
also the flexibility to support a variety of applications."
As the largest U.S. distributor of Contex scanners, IDEAL offers solutions
for scanning and scanning services, raster editing, indexing, raster to vector
conversion, document management, viewing, printing, and planroom solutions for
large-format color and monochrome applications.
"This agreement allows Kodak Service & Support to expand its presence in
the commercial scanner market, and also extends Kodak's portfolio of service
offerings to include large-format scanners," said Dolores Traxler, vice
president, Kodak Service & Support. "We look forward to servicing IDEAL
customers throughout the United States."
About IDEAL
IDEAL.com is the number one US distributor of Contex Scanners. IDEAL.com
develops, markets, and supports a wide range of color and monochrome solutions
for large-format drawings and technical documents including operating software
for scanners, intelligent raster and CAD software document management software,
and online planrooms.
About Eastman Kodak Company and infoimaging
Kodak is the leader in helping people take, share, print and view images - for
memories, for information, for entertainment. The company is a major
participant in infoimaging, a $385 billion industry composed of devices
(digital cameras and flat-panel displays), infrastructure (online networks and
delivery systems for images) and services & media (software, film and paper
enabling people to access, analyze and print images). With sales of $12.8
billion in 2002, the company comprises several businesses: Health, supplying
the healthcare industry with traditional and digital image capture and output
products and services; Commercial Printing, offering on-demand color printing
and networking publishing systems; Commercial Imaging, offering image capture,
output and storage products and services to businesses and government; Display
&Components, which designs and manufactures state-of-the-art organic
light-emitting diode displays as well as other specialty materials, and
delivers optics and imaging sensors to original equipment manufacturers; and
Digital & Film Imaging Systems, providing consumers, professionals and
cinematographers with digital and traditional products and services.