How Web-based Capture Reduces Costs, Raises Revenues, And Improves Customer Satisfaction

The ability to capture documents has been around for many years. Companies scan and copy documents to share with other departments, to store for record keeping, and to automate a business workflow. However, while scanning and copying business documents is important it is a largely inefficient process which can reduce employee productivity, waste money, and delay the processing of information. What’s more, most business documents contain valuable information that either goes unused or needs to be re-entered into other business applications in order to be of use.

Fortunately, in the past few years, scanning technology has advanced with the development of web-based capture technologies. Where does the improvement come from? Using web-based capture technologies allows companies to operate more efficiently, reduce operating expenses, raise employee productivity, and increase customer satisfaction.

Before exploring the benefits of web-based capture technology it is important to understand a little history of how computers have been used in the office to capture, process and share information which is stored in documents. Gaining insight into this history will help paint a clear picture of the benefits of using web-based capture technology.

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