News | July 27, 2017

GCM Inc. Will Deploy Promapp Software To Align, Manage Business Processes

GCM Inc. – a leader in precision-manufactured components and assemblies for the medical, energy, transportation, and aerospace markets – will deploy Promapp’s cloud-based business process management (BPM) software to capture and manage business processes, and improve user accessibility.

“Because GCM operates in three locations globally, all of which must meet demanding quality standards, we recognized the need not only to align our business processes across the board, but to make those processes easily understandable and accessible to our employees, enabling them to have more ownership and drive our company’s culture of continual improvement,” says Aaron Bakke, Director of Quality and Continual Improvement at GCM.

“Promapp was the only solution we found which enabled us to tie everything together,” Bakke continues. “With Promapp, we will be able to identify the disconnects between flow charts and procedures, capture and align processes companywide, and simplify process mapping to improve accessibility, while simultaneously managing the process variations which inevitably occur due to local differences.”

GCM offers value-added engineering solutions from three locations – Silicon Valley and Chicago in the U.S., and Dongguan, China – each of which must meet specific requirements for local jurisdiction and the products manufactured there. The company’s services include precision machining, joining technologies, automated sheet metal fabrication, engineering services, supply chain management, and precision assembly.

In addition, because the company operates in several highly-regulated industries, it was essential for GCM to better align its processes to meet exacting industry standards. GCM is currently ISO 13045 certified for medical devices and AS9100 certified for the aerospace industry.

“Promapp has established a great niche for itself, particularly as more companies realize the critical role process management plays in achieving sustainable business performance and maintaining key industry certifications,” Bakke concludes.

GCM is currently deploying Promapp’s BPM software and expects to have its first three processes completed this month.

About Promapp
Established in 2002, Promapp works with hundreds of organizations worldwide to foster a thriving business improvement and process management culture.

Promapp’s cloud-based business process management (BPM) software makes it easy to create, navigate, share, and change business processes, enabling continuous improvement, quality assurance, risk management and business continuity. Providing an intuitive online process repository, an integrated process mapping tool, and a process improvement toolset, Promapp’s proprietary software supports the development of smarter and safer ways to work, while encouraging sharing of information by operational teams rather than limiting it to process analysts and technical specialists.

Promapp’s wide range of public and private sector customers includes: MorganFranklin Consulting, JE Dunn, Coca-Cola Amatil, Air New Zealand, Toyota, Ricoh, McDonald's, Fuji Xerox, Audi Australia, and the Department of Justice, Victoria. For more information, visit