Imaging: American Federal Mortgage Deploys Del Mar DataTrac's DocumentTrac

Del Mar DataTrac, Inc. announced recently that Flanders, N.J.-based American Federal Mortgage Corp. has implemented the company's electronic imaging platform, DocumentTrac. Del Mar DataTrac provides solutions that empower small- and medium-sized mortgage bankers to deliver extraordinary customer service and drive up production while reducing risk, increasing productivity and streamlining their overall efficiency.

The DocumentTrac platform is enabling American Federal Mortgage to join the ranks of paperless lenders emerging across the country. From underwriting, through funding and shipping, to long-term file retention, they are working with images on a monitor instead of paper files. A current user of the DataTrac platform, American Federal Mortgage selected DocumentTrac to help increase their overall efficiencies while eliminating the amount of paper used and stored within its office. As a lender operating in multiple states through one central office, the company's business model relies on its ability to keep costs low while maintaining excellence in customer service in order to provide competitive rates for its customers. DocumentTrac is a key tool for their success.

"We have been very happy with the DataTrac platform and the level of service we have received since becoming a customer. Therefore, when we decided to invest in a document imaging system, DocumentTrac was the first one we looked at," said Mark T. Young, president of American Federal Mortgage. "From an efficiency standpoint, the system's delivery capabilities are an excellent fit for our paperless workflow goals. From a technology standpoint, the ability to seamlessly integrate with our existing system was key, as we wanted to limit the amount of time and effort spent on implementation."

DocumentTrac enables lenders to share documents electronically between branches, brokers, and investors quickly and freely, while reducing labor and delivery costs. The platform also reduces storage costs, while enabling easy, secure retrieval.

"Because we run a low-overhead, multi-state operation, we have employees who work remotely and have little room for document storage," said Robert Bakerian, senior vice president of American Federal Mortgage. "With DocumentTrac, we can store documents in a manner that is even more secure, where they can be retrieved from anywhere. From a disaster recovery perspective, I'm sleeping better at night now, too."

"Efficient, technology-savvy lenders such as American Federal Mortgage understand that in the current industry environment, the only way to operate profitably is to limit costs," said Rob Katz, president of Del Mar DataTrac. "Our product suite is designed to make every aspect of loan processing and fulfillment more efficient, resulting in lower costs, less errors and higher profits. Additionally, the instant access to any loan document will empower American Federal to achieve customer service levels that will drive up their referral and repeat business. As we continue to invest in Del Mar DataTrac's core products, such as DocumentTrac, our customers will see an even greater return on investment."

About American Federal Mortgage Corp.
American Federal Mortgage is one of the largest privately held mortgage bankers in the nation. Since its incorporation in 1986, the company has dedicated itself exclusively to mortgage lending. American Federal Mortgage is a direct lender, not a broker, underwriting and closing loans directly with the consumer. An Equal Housing Lender, American Federal Mortgage has been approved by Fannie Mae, Freddie Mac, HUD and the Veterans Administration. In addition, the company's HUD (Housing & Urban Development) and VA (Veterans Administration) approval allows it to write FHA (Federal Housing Authority) and VA (Veterans Administration) Loans. For more information, visit americanfedmortgage.com.

About Del Mar DataTrac
San Diego-based Del Mar DataTrac provides mortgage bankers of all sizes with technologies that leverage existing tools to improve customer service and operational efficiencies, while increasing profitability. The company's proprietary flagship solution, DataTrac, empowers lenders to reduce costs, generate greater profits per loan, minimize errors using business intelligence and fund more loans with fewer people. Founded in 1991, the company's customers include mortgage lenders, credit unions, and community banks. For more information, visit www.delmardb.com.